Omnichannel Merchandiser in Croydon

ARE YOU THE ONE? Love tech? Thrive on building strong relationships? Ready to represent one of the world’s most iconic brands? Join us as an Omnichannel Merchandiser and become the driving force behind Samsung’s retail success. You’ll lead the way in-store and across contact centres—bringing product displays to life, training staff, building powerful connections, and boosting brand love.

WHAT YOU’LL BE UP TO

• PRODUCT MASTERY: You’ll be the expert in all things Samsung Mobile (MX), living and breathing the latest devices, innovations, and competitive landscape. Your product knowledge will position you as a trusted voice in your stores, empowering colleagues and customers alike to make informed choices that elevate the Samsung brand and increase sales.
• RELATIONSHIP BUILDING: Strong, authentic relationships are at the core of this role. You’ll build long‑lasting connections with store teams, management, and key stakeholders, becoming a valued partner who drives performance and brand advocacy. From leading VIP visits to influencing decision‑makers, your ability to connect will open doors and deliver results.
• TRAINING EXCELLENCE: You’ll deliver training sessions that don’t just inform—they inspire. Whether one‑on‑one or group sessions, your confident, engaging delivery will leave a lasting impact. You’ll ensure colleagues are not only knowledgeable but also excited to represent Samsung’s products and values.
• TERRITORY MANAGEMENT: With a large geographical area to cover, your ability to plan and prioritise is key. You’ll manage your schedule with precision—ensuring every visit delivers maximum impact, whether through regular store visits, tactical activations, or high‑energy roadshows. You’ll work independently but remain fully connected to your team and goals.
• DATA AND COMPLIANCE: Your work will be guided by insight. Through detailed reporting of store visits, customer interactions, and training sessions, you’ll provide valuable feedback and demonstrate the real impact of your efforts. By analysing mystery shop scores and performance data, you’ll identify trends and opportunities to continuously improve store performance.
• CULTURE & INCLUSIVITY: You’ll be more than a merchandiser – you’ll be a culture champion. You’ll embody and promote Blue Square’s values, helping to build an inclusive, innovative, and empowering environment across the field team. Your voice and ideas will help shape a workplace where everyone can thrive.

ARE YOU OUR PERFECT PARTNER?

• You’re a confident communicator with retail and merchandising experience.
• You’re a self‑starter who thrives on autonomy and making an impact.
• You’re a data‑savvy decision‑maker with a sharp eye for detail.
• You’re a confident and passionate communicator able to deliver in-person training sessions.
• You’re comfortable managing your time to get the maximum results, working autonomously within your team.
• You’re able to manage multiple stakeholders with ease across a large geographical area.
• You have a full UK driving licence and a willingness to travel.

WHAT YOU CAN EXPECT FROM US:

• Competitive Salary: £27,000 – £28,000 Per Annum dependant on experience.
• Performance Bonus 15%.
• 2025 BMW SUV Company Car.
• Pre‑paid card for expenses.
• Company Sick Pay.
• Access to a range of discounts and perks across our key partners & beyond.
• Life Assurance: 4 times your annual salary.
• Flexible Rewards Hub.
• Development Opportunities.

WHO ARE WE?

We’re Blue Square. An award‑winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to drive personal growth and love what they do. At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.