Retail Planner in Chertsey

We're looking for a strategic and commercially minded Visual Merchandising Manager who thrives on creating exceptional retail experiences, optimising product visibility, and using data-driven insights to maximise performance.

If you're passionate about retail, technology, customer experience, and merchandising excellence, love turning commercial priorities into impactful in-store experiences, and enjoy working with a wide network of stakeholders, this could be the perfect role for you.

Working across Samsung's UK & Ireland retail and contact centre estate, you'll play a key role in driving merchandising strategy, space planning, and retail execution across a diverse portfolio of locations. From product launches and retail activations to planogram management and customer journey optimisation, you'll ensure Samsung's products are presented consistently, effectively, and to the highest standard.

WHAT YOU’LL BE UP TO

• Own the merchandising and space planning strategy across Samsung retail fixtures and displays, ensuring product placement supports commercial objectives and customer engagement.
• Develop, maintain, and optimise planograms across multiple retail formats, ensuring alignment with launches, activations, and business priorities.
• Work closely with Activations & Operations, Channel Teams, Retail Operations, and key stakeholders to define product hierarchy, placement strategies, and customer journeys.
• Lead the end-to-end delivery of merchandising activities, ensuring planograms and retail updates are approved and implemented ahead of critical deadlines.
• Partner with external agencies to manage planogram platforms, continuously improving user experience, compliance, and operational efficiency.
• Support product launches by defining merchandising requirements, fixture updates, display changes, and security solutions.
• Collaborate with Samsung HQ teams to ensure global merchandising standards and best practices are adopted across the UK & Ireland retail estate.
• Conduct regular retail visits to assess merchandising execution, validate compliance, and identify opportunities for improvement.
• Manage merchandising databases, fixture inventories, compliance tools, and retail systems, ensuring data accuracy and integrity.
• Analyse sales performance, customer behaviour, and retail insights to identify optimisation opportunities and improve commercial outcomes.

ARE YOU OUR PERFECT PARTNER?

• Proven experience in merchandising, retail execution, space planning, category management, or a similar retail environment.
• Strong analytical capability with advanced Excel skills and the ability to interpret data, identify trends, and make commercially driven recommendations.
• Excellent stakeholder management and relationship-building skills, with experience working across cross-functional teams and external partners.
• Strong organisational skills with the ability to manage multiple priorities and deliver to tight deadlines in a fast-paced environment.
• Commercially minded with a passion for retail excellence, customer experience, and continuous improvement.
• Confident communicator and presenter, capable of influencing stakeholders and clearly articulating recommendations and insights.
• Self-motivated, adaptable, and resilient, with strong attention to detail and a proactive approach to problem solving.
• Passion for retail, technology, customer experience, and innovation.
• Flexible to travel across the UK & Ireland when required.
• Able to commit to 2-3 office or offsite days per week.
• Willing to embrace and embed our ETHIC values: Excellence, Together, Heart, Integrity & Curious.

WHAT YOU CAN EXPECT FROM US

• Company Sick Pay + Life Assurance: 4x Annual Salary
• Access to a range of discounts and perks across our key partners and beyond
• Pension Scheme
• Development and Career Growth Opportunities
• The opportunity to work with one of the world's leading technology brand