Love building relationships, analysing data, and keeping projects running like clockwork? If you're an organised, proactive communicator who enjoys working with people and making an impact behind the scenes, this could be the perfect opportunity.
Join our fast-paced Mobile Training Team and play a key role in delivering one of Samsung's flagship retail programmes. Working alongside our Senior Retail Programmes Manager, you'll help manage the day-to-day running of the Elite programme through Samsung Backstage, supporting channel partners, field teams and internal stakeholders to ensure every part of the programme runs seamlessly.
From producing insightful reports and coordinating communications to managing campaigns and events, you'll be at the heart of a programme that helps engage, motivate and develop retail teams across the UK.
WHAT YOU'LL BE UP TO
RELATIONSHIP BUILDING
Build strong relationships with your assigned channel partners and become their trusted day-to-day contact.
- Deliver the Elite programme across your channels.
- Attend monthly planning meetings and collaborate with key stakeholders.
- Ensure the programme continues to evolve and deliver value.
INSIGHT & REPORTING
Turn data into meaningful insights that help shape future decisions.
- Produce weekly and monthly reports.
- Analyse programme performance and identify trends.
- Work with the wider team to create action plans and recommendations.
COMMUNICATION
Keep everyone connected and informed.
- Manage communications across field teams and key stakeholders.
- Coordinate updates through internal platforms.
- Ensure messaging is engaging, timely and accurate.
EVENTS & INCENTIVES
Help create memorable experiences that bring the programme to life.
- Support the delivery of off-site incentive events.
- Organise and attend local seeding events.
- Assist with larger programme launches and national events.
PROGRAMME MANAGEMENT
Take ownership of the day-to-day running of the Elite programme.
- Coordinate mini campaigns and additional seeding activity.
- Ensure every element of the programme runs smoothly.
RESEARCH & CONTINUOUS IMPROVEMENT
Always be looking for ways to make things even better.
- Maintain induction content for field teams.
- Monitor competitor ambassador and training programmes.
- Share insights and recommendations with the wider team.
ARE YOU OUR PERFECT PARTNER?
- You're confident using Microsoft Office, particularly Excel and PowerPoint.
- You're an excellent communicator who builds relationships with ease.
- You're analytical and enjoy turning data into actionable insights.
- You can confidently present reports to stakeholders and senior leaders.
- You're highly organised with great time management skills.
- You enjoy working collaboratively while also managing your own workload.
- You have a proactive mindset and love finding ways to improve processes.
- You're happy to work from our Chertsey office when required, with a minimum of two days per week.
WHAT YOU CAN EXPECT FROM US
- Performance Bonus: 10%
- Company Sick Pay
- Life Assurance (4x annual salary)
- Fantastic career progression - our people regularly move into exciting new roles across the business.
Program Coordinator in Chertsey employer: Blue Square
Blue Square is an excellent employer that values innovation and collaboration, providing a dynamic work environment in Chertsey, UK. With a strong focus on employee growth, the company offers hybrid working arrangements, comprehensive benefits such as sick pay and life assurance, and opportunities to develop meaningful relationships with stakeholders while driving impactful customer experience strategies.
