Contact Centre Experience Lead – Hybrid & UK Travel in Chertsey

Contact Centre Experience Lead – Hybrid & UK Travel in Chertsey

Chertsey Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Blue Square

At a Glance

  • Tasks: Drive strategies to enhance customer experience and manage projects in contact centres.
  • Company: Blue Square, a dynamic company focused on customer satisfaction.
  • Benefits: Hybrid working, sick pay, life assurance, and more.
  • Other info: Opportunity for growth and collaboration with key stakeholders.
  • Why this job: Make a real impact on customer experience while enjoying flexibility.
  • Qualifications: Experience in operational planning, people management, and a full UK driving licence.

The predicted salary is between 35000 - 45000 Β£ per year.

Blue Square is seeking a candidate in Chertsey, UK, to drive strategies that enhance customer experience and grow market share. You will work closely with stakeholders to implement effective strategies and build strong relationships within contact centres.

Responsibilities include supporting tactical activations, managing projects, and ensuring performance reporting. Ideal candidates should have a background in operational planning, people management, and a full UK driving licence.

The role offers a hybrid working arrangement and company benefits including sick pay and life assurance.

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Contact Centre Experience Lead – Hybrid & UK Travel in Chertsey employer: Blue Square

Blue Square is an excellent employer that values innovation and collaboration, providing a dynamic work environment in Chertsey, UK. With a strong focus on employee growth, the company offers hybrid working arrangements, comprehensive benefits such as sick pay and life assurance, and opportunities to develop meaningful relationships with stakeholders while driving impactful customer experience strategies.

Blue Square

Contact Details:

Blue Square Recruitment Team

We think you need these skills to ace Contact Centre Experience Lead – Hybrid & UK Travel in Chertsey

Customer Experience Strategy
Stakeholder Management
Project Management
Performance Reporting
Operational Planning
People Management
Relationship Building