At a Glance
- Tasks: Drive operational excellence by managing and executing training events seamlessly.
- Company: Join Blue Square, an award-winning retail marketing agency with a focus on people.
- Benefits: Enjoy a performance bonus, company sick pay, and development opportunities.
- Other info: Be part of a dynamic team that values personal growth and innovation.
- Why this job: Make a real impact while connecting with top brands and driving team success.
- Qualifications: Degree level education or equivalent experience in a coordinator role required.
The predicted salary is between 40000 - 50000 £ per year.
Are you ready to drive operational excellence and make a real impact? As a Training Operations Manager within the MX Omnichannel function, you’ll work closely with the Head of Field Training and Operations to manage, plan, and execute training events seamlessly. You’ll be the central hub of coordination, connecting key stakeholders, external agencies, and the training team to ensure alignment with strategic goals. Your expertise will shine through in managing team diaries, optimizing workflows, and identifying opportunities to boost performance. If you’re passionate about project management, communication, and driving team success, this is your chance to step into a role where your contributions will fuel growth and innovation.
WHAT YOU'LL BE UP TO
- OPERATIONAL EXCELLENCE & PLANNING
- Strategically manage and optimise team diaries to ensure efficient and effective coverage of events and training sessions.
- Plan geographically optimised schedules that align with objectives.
- Ensure seamless communication of activities and events to key stakeholders, maintaining high standards at the Client’s Centre of Excellence.
- Coordinate end-to-end event logistics, creating and communicating detailed briefs to trainers for first‑class delivery.
- Responsible for all training asset management, tracking asset movement and asset recalls.
- Oversee the distribution and tracking of new devices to the field teams, working closely with the asset management team to ensure accountability.
- CONTINUOUS IMPROVEMENT & REPORTING
- Review and refine processes to improve information flow, communication, and operational efficiency within training events and requirements.
- Manage warehouse stock items to reduce costs and boost efficiency.
ARE YOU OUR PERFECT PARTNER?
- You have a degree level education or equivalent experience in a coordinator role.
- You possess outstanding communication skills.
- You are effective at diary management.
- You are highly skilled in Microsoft PowerPoint and Excel.
- You are passionate about detail and delivery.
- You are experienced in or understand the telecoms/technology industry, which is essential.
- You are a strategic thinker with proven knowledge of insight and remedial actions.
- You can act autonomously while knowing when to refer matters as necessary.
WHAT YOU CAN EXPECT FROM US
- Performance Bonus 10%
- Company Sick Pay
- ETHIC Values – Employee of the month: a chance to win a 500 lifestyle voucher
- Development Opportunities – our teams have historically moved into all manner of other jobs!
WHO ARE WE?
We’re Blue Square. An award‑winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to drive personal growth and love what they do. At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.
Training Operations Manager in Chertsey employer: Blue Square Group
At Blue Square, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. As a Training Operations Manager, you will thrive in a supportive work culture that encourages continuous improvement and offers ample development opportunities, allowing you to advance your career while making a meaningful impact in the telecoms and technology industry. With benefits like performance bonuses and recognition programs, along with our commitment to the ETHIC values, you'll find a rewarding environment where your contributions are celebrated and your professional journey is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Training Operations Manager in Chertsey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Training Operations Manager role.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or a presentation that highlights your project management experience and communication skills. This will help you stand out during interviews and demonstrate your passion for operational excellence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on how your experience aligns with the job description and be ready to discuss your strategic thinking.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your understanding of the telecoms/technology industry and your ability to optimise workflows.
We think you need these skills to ace Training Operations Manager in Chertsey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Training Operations Manager role. Highlight your project management experience, diary management skills, and any relevant industry knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about operational excellence and how your background makes you the perfect fit for this role. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and concise. Use bullet points where necessary and keep your language professional yet approachable. We want to see how you can connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Blue Square Group
✨Know Your Stuff
Before the interview, dive deep into the role of a Training Operations Manager. Familiarise yourself with the telecoms and technology industry, as well as the specific responsibilities mentioned in the job description. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Communication Skills
Since outstanding communication is key for this role, prepare examples that demonstrate your ability to coordinate with various stakeholders. Think of times when you successfully managed events or communicated complex information clearly. This will show them you can handle the demands of the position.
✨Be Ready to Discuss Process Improvement
The company values continuous improvement, so come prepared with ideas on how you would enhance operational efficiency. Think about past experiences where you identified bottlenecks and implemented solutions. This will highlight your strategic thinking and problem-solving abilities.
✨Master the Tech Tools
Since proficiency in Microsoft PowerPoint and Excel is essential, brush up on these tools before your interview. Be ready to discuss how you've used them in previous roles to manage schedules, create presentations, or track data. This will demonstrate your readiness to hit the ground running.
