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- Tasks: Handle emergency calls, providing support and information in high-pressure situations.
- Company: Join Blue Arrow, a trusted name in recruitment, dedicated to connecting talent with opportunities.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference in people's lives.
- Why this job: Be part of a high-performance team, helping others during their most critical moments.
- Qualifications: Strong communication skills and the ability to stay calm under pressure are essential.
- Other info: Blue Arrow is a Disability Confident Employer, promoting inclusivity in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich hospital. Candidate must be flexible for day and night shifts, also working on weekends. The role involves 12-hour shifts a day.
Key Responsibilities:
- Excellent listening skills
- Effective verbal and written communication skills
- Work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional, and distressing situations
- The ability to manage and support others during times of crisis - most commonly during an emergency call.
If you are interested, please apply for the job and we will contact you to discuss the job role. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
999 Emergency call handler - NHS employer: Blue Sky Architecture
Contact Detail:
Blue Sky Architecture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Emergency call handler - NHS
✨Tip Number 1
Familiarise yourself with the NHS and its emergency protocols. Understanding how the NHS operates, especially in emergency situations, will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Practice your communication skills. Since the role requires effective verbal and written communication, consider role-playing scenarios with friends or family to simulate emergency calls and improve your response time.
✨Tip Number 3
Showcase your ability to remain calm under pressure. Think of examples from your past experiences where you successfully managed stressful situations, as these will be valuable to share when discussing your suitability for the role.
✨Tip Number 4
Highlight your teamwork skills. The job involves working as part of a high-performance team, so be ready to discuss how you've collaborated effectively with others in previous roles or situations.
We think you need these skills to ace 999 Emergency call handler - NHS
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant skills and experiences that align with the role of an Emergency Call Handler.
Tailor Your CV: Customise your CV to emphasise your communication skills, ability to work under pressure, and experience in handling emergency situations. Use specific examples to demonstrate how you've successfully managed similar tasks in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to remain calm in stressful situations. Mention your flexibility for shifts and your commitment to working as part of a high-performance team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Blue Sky Architecture
✨Showcase Your Listening Skills
During the interview, demonstrate your excellent listening skills by actively engaging with the interviewer. Nod and respond appropriately to their questions, showing that you understand and value what they are saying.
✨Prepare for High-Pressure Scenarios
Be ready to discuss how you would handle stressful situations. Think of examples from your past experiences where you remained calm under pressure, as this is crucial for an Emergency Call Handler role.
✨Highlight Teamwork Experience
Since the role requires working as part of a high-performance team, share specific instances where you successfully collaborated with others. This will show your ability to contribute positively to a team environment.
✨Practice Effective Communication
Effective verbal and written communication is key in this role. Prepare to articulate your thoughts clearly and concisely during the interview, and consider bringing a written example of your communication skills, like a report or email, to showcase your abilities.
