At a Glance
- Tasks: Lead and inspire teams while ensuring exceptional guest experiences in a vibrant restaurant environment.
- Company: Join a dynamic restaurant group that values growth and development.
- Benefits: Competitive salary, performance bonuses, health benefits, and dining discounts.
- Other info: Opportunities for career advancement and ongoing professional development.
- Why this job: Be part of a team that creates memorable experiences and drives operational excellence.
- Qualifications: 4+ years in restaurant management with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant General Manager is a key member of the leadership team, responsible for supporting all aspects of restaurant operations. You will be a General Manager in Training. This role focuses on guest satisfaction, team development, sales growth, financial performance, and maintaining the highest standards of service and hospitality. The ideal candidate is a natural leader who can inspire teams, hold people accountable, and create memorable experiences for guests while helping drive profitability and operational excellence.
Key Responsibilities
- Leadership & Team Development: Lead, coach, and mentor front-of-house managers and hourly team members. Recruit, interview, hire, onboard, and train new employees. Conduct performance reviews and ongoing coaching sessions. Foster a positive, inclusive, and high-performance culture. Ensure all team members embody the company hospitality standards.
- Guest Experience: Actively engage with guests and build relationships with regulars. Resolve guest concerns professionally and efficiently. Ensure every guest receives exceptional hospitality. Monitor online reviews and guest feedback to identify opportunities for improvement.
- Operations Excellence: Maintain exceptional standards of cleanliness, organization, and food safety. Ensure compliance with company policies and local regulations. Manage daily opening, shift management, and closing procedures. Drive execution of service standards and operational systems.
- Financial Performance: Support achievement of sales, labor, and profitability targets. Manage scheduling to optimize labor efficiency. Assist with inventory controls and cost management. Analyze key performance indicators and implement action plans.
- Community & Sales Growth: Build relationships with local businesses, hotels, concierges, residential buildings, and community organizations. Support private dining, corporate events, and promotional initiatives. Assist in executing local marketing strategies and community outreach programs.
What We're Looking For
- 4+ years of restaurant management experience.
- Proven leadership and team-building abilities.
- Strong knowledge of food, beverage, wine, and hospitality.
- Excellent communication and interpersonal skills.
- Ability to work evenings, weekends, and holidays.
- Experience managing labor, scheduling, and financial performance.
- High energy, positive attitude, and strong attention to detail.
- ServSafe Certification.
Preferred Qualifications
- Assistant General Manager or General Manager experience in a high-volume restaurant.
- Experience with corporate dining, private events, and hospitality sales.
- Wine, cocktail, and beverage knowledge.
- Experience with POS systems and restaurant management software; POSI Touch and CrunchTime is a bonus.
Compensation & Benefits
- Competitive salary: $70,000 - $90,000+ annually (based on experience).
- Performance-based bonus opportunities up to 10% of salary, paid at completion of year-end financials.
- Health and dental benefits.
- 2 weeks paid holidays per year.
- Dining discounts + $500 x 2 annual clothing allowance.
- Career advancement opportunities within a growing organization.
- Ongoing leadership and professional development.
Why Join Our Company?
In our company, we believe great restaurants are built by great people. We invest heavily in training, development, and creating opportunities for our leaders to grow their careers. If you're passionate about hospitality, developing teams, and creating memorable guest experiences, we'd love to meet you.
Assistant General Manager Washington DC in Wakefield employer: Blue Shock Recruitment Solutions
Join our dynamic team in Washington, D.C., where we prioritise the growth and development of our employees. As an Assistant General Manager, you'll benefit from competitive compensation, performance-based bonuses, and a supportive work culture that values inclusivity and excellence in hospitality. With ample opportunities for career advancement and ongoing professional development, this is the perfect place for passionate leaders to thrive and make a meaningful impact.
Contact Details:
Blue Shock Recruitment Solutions Recruitment Team
