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- Tasks: Lead a dynamic restaurant, ensuring top-notch guest experiences and managing daily operations.
- Company: Fast-paced, multi-million-dollar restaurant with a fun culture.
- Benefits: Competitive salary with performance bonuses and flexible hours.
- Other info: Join a team that values leadership, teamwork, and community involvement.
- Why this job: Be the driving force behind a thriving restaurant and make a real impact.
- Qualifications: 4-6 years of management experience in a full-service restaurant preferred.
The predicted salary is between 30000 - 40000 £ per year.
Do you have a desire to run a fast moving and multi-million-dollar business without an MBA? Reporting to the Franchisee, the General Manager will ensure that all the guests are provided with the best experience possible, and all day-to-day responsibilities are conducted in a professional manner.
Job Description
- Create, lead, and manage a positive and fun restaurant culture.
- Increase sales by ensuring guest satisfaction and prompt problem and guest concern resolution.
- Lead, implement and manage all aspects of human resources: recruitment and selection, coaching, training, performance management, recognition, and development.
- Lead, manage and deliver a friendly Perfect Guest Experience: dine-in, sports bar, team/conference room, take-out, and delivery services.
- Develop and manage the business plan: focus on standards, sales, costs, and personnel.
- Develop strong relationships with corporate staff and vendors to ensure the restaurant runs efficiently on a day-to-day basis and meets all policies and procedures.
- Maintain a positive attitude that promotes teamwork within the restaurant.
- Lead local store marketing and community involvement, plans and execution.
- Effectively oversee controllable costs: food, beverage, labour and quality control promo line.
- Manage fixed costs: continually research and evaluate to minimize costs and optimize the Service Level Agreement.
- Ensure operational and occupational health and safety standards are in place and followed.
- Establish and maintain appropriate security protocols for guest, employee, and restaurant safety.
- Other duties as required.
Qualification Requirements
- 4-6 years of progressive management experience in a full-service restaurant is highly preferred.
- Proven leadership skills and ability to follow-through.
- Knowledge of computers (MS Word, Excel) and Point of Sale system.
- Proficient in the following dimensions of restaurant functions: core brand standards, preparation, purchasing, sanitation, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
- Must be able to work flexible hours during evenings, weekends, and holidays.
- Strong analytical/decision-making skills.
- Leadership skills - able to direct, coach and supervise a team.
- Strong business acumen, including an understanding of budgets and operating costs.
- Strong communication and interpersonal skills, both written and oral.
- Customer service skills - able to exceed guest expectations.
- Ability to multi-task in a fast-paced environment.
- You must be able to perform efficiently during high volume peak periods.
- Must be eligible to work in Canada.
- Must be able to follow the company standard, policies and Ministry of health requirements.
- Experience in maintaining privacy and confidentiality following the Company's policy.
- Experience using Ameego to create the staff schedule for the Front of House.
- Experience in maintaining appropriate staffing labour rates.
- GM should report weekly inventory, food cost and LWB cost and sales numbers (how much purchased and how much sold for).
- Experience working alongside a kitchen manager to ensure his/her duties are adhered to.
- Target bonuses on top of base salary and based around increased sales and labour cost efficiencies will be reviewed with successful candidate in due course.
Improving business performance is a key goal.
General Manager Neepawa, MB employer: Blue Shock Recruitment Solutions
Contact Detail:
Blue Shock Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Neepawa, MB
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current employees at companies you’re interested in. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since you’ll be leading a team, it’s crucial to show that you align with their mission. Practice common interview questions and think of examples from your past experiences that highlight your leadership skills and ability to enhance guest satisfaction.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to creating that perfect guest experience they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace General Manager Neepawa, MB
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about creating a positive restaurant culture and providing an amazing guest experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in restaurant management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Blue Shock Recruitment Solutions
✨Know Your Business Inside Out
Before the interview, make sure you understand the restaurant's business model and its key performance indicators. Familiarise yourself with their menu, pricing, and any recent promotions or community events they've been involved in. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you resolved conflicts, motivated staff, or improved team performance. Being able to articulate these experiences will demonstrate your capability to create a positive restaurant culture and manage a diverse team effectively.
✨Emphasise Customer Service Excellence
Since guest satisfaction is a top priority, be ready to discuss your approach to customer service. Share stories that highlight how you've gone above and beyond to ensure a great experience for guests. This will illustrate your commitment to maintaining high standards and exceeding expectations.
✨Prepare for Operational Questions
Expect questions about managing costs, inventory, and operational efficiency. Brush up on your knowledge of budgeting and cost control measures. Be prepared to discuss how you've previously managed these aspects in a fast-paced environment, as this will be crucial for the role.