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- Tasks: Support tech systems, diagnose issues, and keep users productive.
- Company: Join a government-funded Skills Bootcamp for aspiring IT professionals.
- Benefits: Free training, job interview opportunities, and six months of mentoring.
- Why this job: Launch your IT career with hands-on training in Microsoft technologies.
- Qualifications: No experience needed, just a passion for tech and problem-solving.
- Other info: Fully funded programme for Devon residents, leading to real job opportunities.
The predicted salary is between 500 - 1500 £ per month.
Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable.
Our Skills Bootcamp programme is providing trainees with strong foundational Microsoft IT support skills by training them in AB900 and AZ 900, covering Microsoft 365, Co-Pilot and Azure technology environments. This programme is fully funded for Devon residents only (*eligibility funding criteria apply), leading to a job interview with employers upon completion, alongside receiving six months of employability mentoring to prepare you for starting your IT role.
We are working with multiple businesses in Devon, who are looking to recruit individuals seeking to advance their IT Career through Microsoft certification. As these businesses expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles.
Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme, delivered remotely by BIT Training. This programme will equip you with the essential experience and skills needed to begin the role.
- CertNexus CyberSAFE Certificate
- Microsoft AB-900 (Introduction to Microsoft 365 and AI administration)
- Microsoft AZ900 (Microsoft Azure Fundamentals)
In addition to the technical expertise provided, candidates will also develop essential interpersonal skills, including career planning, CV development, interview preparation, presentation techniques, and social media branding. These competencies are designed to enhance their confidence and ensure they are fully equipped for a seamless transition into the IT workplace.
Skills required:
- Some IT experience required, as well as a passion for technology and IT support
- Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously
- Ability to meet tight deadlines and work under pressure
- Excellent communication skills
- A desire to provide customers with excellent services
- Ability to work in a great team
- Ability to use problem-solving techniques
- Comfortable with virtual learning methodology, assessments & platforms
Suitable for:
- A motivated candidate eager to change careers, advance their IT career or upskill in their current role
- Can be employed, underemployed, returning to the workforce or self-employed
Knowledge and Skills Learnt on the Skills Bootcamp Programme:
Trainees will explore Microsoft 365 administration, beginning with security foundations, core services, administrative controls, and the protection and governance of organisational data. Training then progresses into Microsoft 365 Copilot and agent administration, where learners gain hands-on experience performing basic administrative tasks for both Microsoft 365 Copilot and its associated agents.
In addition, you'll gain insight into Azure cloud services, including key concepts like computing, networking, storage, and security, and learn how organisations use cloud platforms to drive business innovation. You'll also explore best practices for digital security, data protection, and responsible cloud adoption, giving you confidence to support or lead digital transformation in your role.
Eligibility:
This programme is available on a fully funded basis to applicants who meet the following eligibility criteria:
- Adults aged 19 and above resident in Devon
- Proof of residence, in Devon, UK
- Right to Work in the UK
- Currently unemployed, underemployed or self-employed and seeking work as an IT Service Desk or IT Technician
- Able to commit to three two-hour weekly instructor-led training sessions from 27th April to 16th July 2026
- Willing to actively pursue employment or self-employment opportunities after completing the training to demonstrate career progression
- Own IT equipment able to access online classes and learning resources
Trainee IT Service Desk / IT Support Technician - no experience needed in Torquay employer: Blue Screen IT
Contact Detail:
Blue Screen IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT Service Desk / IT Support Technician - no experience needed in Torquay
✨Tip Number 1
Network like a pro! Reach out to your trainers, fellow trainees, and even local businesses. You never know who might have a lead on a job or can give you a recommendation.
✨Tip Number 2
Practice makes perfect! Use mock interviews to get comfortable with the process. Ask friends or family to throw some common interview questions your way, so you can nail it when it counts.
✨Tip Number 3
Show off your skills! Create a portfolio or a LinkedIn profile that highlights your new Microsoft certifications and any projects you've worked on during the bootcamp. This will make you stand out to potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities lined up with local businesses looking for fresh talent. Don’t miss out on the chance to land that IT role you’ve been training for!
We think you need these skills to ace Trainee IT Service Desk / IT Support Technician - no experience needed in Torquay
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology! Even if you don’t have much experience, share what excites you about IT and how you’ve engaged with it in your life. This can really help you stand out!
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that align with the role. We want to see how your background fits into the IT Service Desk and Support Technician world!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can get back to you quickly. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Blue Screen IT
✨Know Your Stuff
Make sure you brush up on the key concepts from your Skills Bootcamp. Familiarise yourself with Microsoft 365, Azure, and the basics of IT support. Being able to discuss these topics confidently will show employers that you're ready to hit the ground running.
✨Practice Makes Perfect
Conduct mock interviews with friends or family. This will help you get comfortable with common interview questions and improve your communication skills. Remember, it's not just about what you say, but how you say it!
✨Show Your Passion
Employers love candidates who are genuinely interested in technology and IT support. Be prepared to share why you want to work in this field and what excites you about the role. Your enthusiasm can set you apart from other candidates.
✨Ask Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. This shows that you’re engaged and serious about the opportunity. Plus, it gives you a chance to see if the company is the right fit for you!