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- Tasks: Support tech systems, diagnose issues, and keep users productive in a dynamic IT environment.
- Company: Join a government-funded Skills Bootcamp with strong ties to local employers.
- Benefits: Fully funded training, job interview opportunities, and six months of employability mentoring.
- Why this job: Kickstart your IT career with hands-on training in Microsoft technologies and real-world experience.
- Qualifications: No prior experience needed, just a passion for technology and a willingness to learn.
- Other info: Perfect for motivated individuals looking to upskill or change careers in IT.
Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable.
Our Skills Bootcamp programme is providing trainees with strong foundational Microsoft IT support skills by training them in AB900 and AZ 900, covering Microsoft 365, Co-Pilot and Azure technology environments. This programme will equip you with the essential experience and skills needed to begin the role.
- CertNexus CyberSAFE Certificate
- Microsoft AB-900 (Introduction to Microsoft 365 and AI administration)
- Microsoft AZ900 (Microsoft Azure Fundamentals)
In addition to the technical expertise provided, candidates will also develop essential interpersonal skills, including career planning, CV development, interview preparation, presentation techniques, and social media branding. These competencies are designed to enhance their confidence and ensure they are fully equipped for a seamless transition into the IT workplace.
Skills required:
- Some IT experience required, as well as a passion for technology and IT support
- Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously
- Ability to meet tight deadlines and work under pressure
- Excellent communication skills
- A desire to provide customers with excellent services
- Ability to work in a great team
- Ability to use problem-solving techniques
- Comfortable with virtual learning methodology, assessments & platforms
Suitable for:
- A motivated candidate eager to change careers, advance their IT career or upskill in their current role
- Can be employed, underemployed, returning to the workforce or self-employed
Knowledge and Skills Learnt on the Skills Bootcamp Programme:
Trainees will explore Microsoft 365 administration, beginning with security foundations, core services, administrative controls, and the protection and governance of organisational data. Training then progresses into Microsoft 365 Copilot and agent administration, where learners gain hands-on experience performing basic administrative tasks for both Microsoft 365 Copilot and its associated agents.
In addition, you'll gain insight into Azure cloud services, including key concepts like computing, networking, storage, and security, and learn how organisations use cloud platforms to drive business innovation. You'll also explore best practices for digital security, data protection, and responsible cloud adoption, giving you confidence to support or lead digital transformation in your role.
Eligibility:
This programme is available on a fully funded basis to applicants who meet the following eligibility criteria:
- Adults aged 19 and above resident in Devon
- Proof of residence in Devon, UK
- Right to Work in the UK
- Currently unemployed, underemployed or self-employed and seeking work as an IT Service Desk or IT Technician
- Able to commit to three two-hour weekly instructor-led training sessions from 5th January to 31st March 2026
- Willing to actively pursue employment or self-employment opportunities after completing the training to demonstrate career progression
- Own IT equipment able to access online classes and learning resources
Trainee IT Service Desk / IT Support Technician - no experience needed in Barnstaple employer: Blue Screen IT
Contact Detail:
Blue Screen IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT Service Desk / IT Support Technician - no experience needed in Barnstaple
✨Tip Number 1
Network like a pro! Reach out to your peers, trainers, and even local businesses. Let them know you're on the lookout for IT roles. You never know who might have a lead or be looking for someone just like you!
✨Tip Number 2
Practice makes perfect! Before your interviews, do some mock sessions with friends or family. Get comfortable talking about your skills and experiences, and don’t forget to highlight what you learned during the Skills Bootcamp.
✨Tip Number 3
Show off your passion! When chatting with potential employers, let your enthusiasm for technology shine through. Share your journey, what excites you about IT, and how you can contribute to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way as you transition into your new IT role.
We think you need these skills to ace Trainee IT Service Desk / IT Support Technician - no experience needed in Barnstaple
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology! Even if you don’t have much experience, share what excites you about IT and how you’ve engaged with it in your life. This will help us understand your motivation and fit for the role.
Tailor Your CV: Make sure your CV is tailored to highlight any relevant skills or experiences, even if they’re not directly IT-related. Focus on your organisational skills, problem-solving abilities, and any customer service experience you might have. We love seeing how your unique background can contribute to our team!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your passion shines through without fluff. This will help us get a good sense of who you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the Skills Bootcamp and what we’re looking for in candidates like you.
How to prepare for a job interview at Blue Screen IT
✨Know Your Stuff
Make sure you brush up on the key concepts from your Skills Bootcamp. Familiarise yourself with Microsoft 365, Azure, and the basics of IT support. Being able to discuss these topics confidently will show employers that you're ready to hit the ground running.
✨Show Your Passion
Employers love candidates who are genuinely interested in technology. Be prepared to share why you want to work in IT support and how your passion for tech drives you. This enthusiasm can set you apart from other candidates.
✨Practice Problem-Solving
Since troubleshooting is a big part of IT support, think of common technical issues and how you would resolve them. Practising these scenarios can help you articulate your thought process during the interview, showcasing your problem-solving skills.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company and the role. This not only shows your interest but also helps you determine if the company is the right fit for you.