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- Tasks: Lead a new Supported Living Site, ensuring high-quality care and compliance.
- Company: Exciting opportunity with a focus on compassion and person-centred care.
- Benefits: Full-time role with potential for career growth and development.
- Why this job: Shape a service from the ground up and make a real difference in people's lives.
- Qualifications: Experience in care management and willingness to pursue Level 5 Diploma.
- Other info: Join a supportive team dedicated to continuous improvement and excellence.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a dedicated and experienced Service Manager to lead a new Supported Living Site opening in Whitefield, Manchester. This is a rare chance to shape and lead a service from the very beginning, embedding a culture of excellence, compassion, and person-centred care. You'll be at the heart of establishing a high-quality, safe, and empowering home for individuals with Learning Disabilities, Autism, and Mental Health needs.
About the Role
- Take the lead in establishing, registering, and launching the new service, ensuring full regulatory compliance from day one.
- Oversee the day-to-day operations of the residential care home, including rota planning, staffing, and service delivery.
- Ensure that all care and support provided is person-centred, safe, and responsive to individual needs.
- Recruit, develop, and retain a skilled and passionate staff team, fostering a positive and supportive culture.
- Promote a transparent and open working environment, where staff feel valued and empowered.
- Build strong relationships with families, local authorities, and external professionals.
- Ensure all documentation, care plans, audits, and risk assessments are compliant and regularly updated.
- Manage the home's budget and resources effectively, in partnership with internal teams.
- Champion a culture of continuous improvement, conducting audits, driving service development, and preparing for inspections.
What We’re Looking For
- Essential: Willingness to work towards Level 5 Diploma in Health.
Service Manager employer: Blue Ribbon
Contact Detail:
Blue Ribbon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get your interview game on point! Research common questions for Service Manager roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for person-centred care! During interviews, share specific examples of how you've implemented this approach in your previous roles. This will demonstrate your commitment to the values that are crucial for a Service Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for person-centred care shine through. We want to see how your values align with ours and how you can contribute to creating a supportive environment for individuals with learning disabilities and mental health needs.
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your relevant experience in managing care services, compliance, and team leadership. We love seeing specific examples of how you've made a difference in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Blue Ribbon
✨Know the Service Inside Out
Before your interview, make sure you thoroughly understand the role of a Service Manager and the specific needs of individuals with Learning Disabilities, Autism, and Mental Health needs. Research the company’s values and how they align with your own approach to person-centred care.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams and managing operations. Use specific examples that highlight your ability to foster a positive culture, develop staff, and ensure compliance with regulations. This will demonstrate your readiness to shape a new service from the ground up.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in establishing a new service and how you would address them. This shows your proactive approach and readiness to tackle real-world issues.
✨Emphasise Continuous Improvement
Discuss your commitment to continuous improvement and how you plan to implement audits and drive service development. Share any past experiences where you successfully improved service delivery or outcomes, as this aligns perfectly with the role's focus on high-quality care.
