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- Tasks: Lead a team to deliver top-notch service in social housing repairs.
- Company: Morgan Sindall Property Services improves living conditions for communities through integrated asset management.
- Benefits: Enjoy a supportive culture, career growth opportunities, and a focus on diversity.
- Why this job: Join a company that values innovation and customer satisfaction while making a real community impact.
- Qualifications: Previous Team Leader experience in social housing repairs and strong communication skills required.
- Other info: Fixed term role with a commitment to supporting armed forces personnel resettlement.
The predicted salary is between 36000 - 60000 £ per year.
Fixed Term - 12 months - Full Time
We are looking to recruit a Supervisor / Team Leader to join our Chingford Team.
About the Role
Working to deliver the best quality service, you’ll be responsible for leading a team supporting the day-to-day activity. You’ll drive excellent service standards, influencing profitability and basic budget management, Health, Safety and Environmental management and compliance, whilst ensuring exceptional customer relationships are maintained.
About You
Candidates will have previous Team Leader experience and planning within the social housing repairs sector. Coupled with the ability to establish and maintain effective customer relationships. Well organised, you’ll have excellent verbal and written communication skills with the aptitude to communicate at all levels and will be IT literate.
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
Customer Planning Team Leader (Social Housing Repairs) employer: Blue Octopus
Contact Detail:
Blue Octopus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Planning Team Leader (Social Housing Repairs)
✨Tip Number 1
Familiarise yourself with the social housing repairs sector. Understanding the specific challenges and regulations in this field will help you demonstrate your expertise during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you motivated your team and improved service standards.
✨Tip Number 3
Research Morgan Sindall Property Services and their values. Aligning your personal values with theirs can help you articulate why you're a great fit for their culture during interviews.
✨Tip Number 4
Prepare to discuss your experience with budget management and compliance. Being able to talk about how you've effectively managed resources and ensured compliance will set you apart from other candidates.
We think you need these skills to ace Customer Planning Team Leader (Social Housing Repairs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Team Leader, particularly in the social housing repairs sector. Use specific examples to demonstrate your leadership skills and ability to manage budgets and compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention how your organisational skills and communication abilities will contribute to maintaining effective customer relationships.
Highlight Relevant Skills: In your application, emphasise your IT literacy and any specific software or tools you have used in previous roles. This will show that you are well-equipped to handle the day-to-day activities of the role.
Showcase Your Understanding of the Company: Research Morgan Sindall Property Services and mention their focus on improving living conditions and community legacy in your application. This demonstrates your alignment with their values and mission.
How to prepare for a job interview at Blue Octopus
✨Showcase Your Leadership Skills
As a Customer Planning Team Leader, you'll need to demonstrate your previous experience in leading teams. Be prepared to share specific examples of how you've successfully managed a team in the social housing repairs sector, highlighting your ability to motivate and influence others.
✨Emphasise Customer Relationship Management
Since maintaining exceptional customer relationships is key, think of instances where you've gone above and beyond for customers. Discuss how you’ve built rapport and trust with clients, and be ready to explain your approach to resolving conflicts or issues.
✨Demonstrate Your Organisational Skills
Being well-organised is crucial for this role. Prepare to discuss your methods for prioritising tasks and managing time effectively. You might want to mention any tools or software you use to keep track of projects and deadlines.
✨Prepare for Health and Safety Questions
Given the importance of Health, Safety, and Environmental management in this role, brush up on relevant regulations and best practices. Be ready to discuss how you've ensured compliance in past roles and how you would implement safety measures within your team.
