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- Tasks: Manage tenancy and anti-social behaviour cases while supporting communities.
- Company: Values-driven team focused on employee wellbeing and growth.
- Benefits: Part-time role with competitive salary and supportive work environment.
- Why this job: Make a real difference in communities while developing your career.
- Qualifications: Experience in tenancy management and strong communication skills.
- Other info: Flexible hours with opportunities for continuous learning and development.
The predicted salary is between 21000 - 42000 £ per year.
Looking for a Tenancy Management Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
As a Tenancy Management Officer, you will deliver a proactive, customer-focused service managing tenancy and anti-social behaviour (ASB) cases. You will work directly within communities, ensuring cases are investigated, monitored, and resolved effectively, while collaborating with internal teams and external partners to uphold tenancy conditions and promote safe, sustainable communities.
Key Duties
- Lead and manage ASB and tenancy cases, conducting investigations and maintaining accurate case records
- Prepare case files for legal action, representing in court where required
- Respond to and manage tenancy breaches, including illegal subletting, abandonment, and safeguarding-related cases
- Work collaboratively with internal teams and external agencies to ensure tenancy conditions are upheld
Tenancy Management Officer - Part Time in Peterborough employer: Blue Octopus Recruitment
Contact Detail:
Blue Octopus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management Officer - Part Time in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want to see how you align with our mission of promoting safe, sustainable communities, so be ready to share your thoughts on that!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy management and ASB cases. We love candidates who can demonstrate their problem-solving skills and customer-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our collaborative team.
We think you need these skills to ace Tenancy Management Officer - Part Time in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Tenancy Management Officer role. We want to see how your background aligns with managing tenancy and ASB cases, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our values-driven team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've successfully managed conflicts or resolved issues. We’re looking for proactive individuals who can handle tenancy breaches and ASB cases effectively, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Blue Octopus Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of a Tenancy Management Officer. Brush up on tenancy laws, anti-social behaviour policies, and how to handle case investigations. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your People Skills
As this role involves working closely with communities, be ready to share examples of how you've successfully managed relationships or resolved conflicts in the past. Highlight your customer service experience and any collaborative projects you've been part of to demonstrate your ability to work well with others.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential ASB cases or tenancy breaches you might encounter and how you would handle them. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
