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- Tasks: Inspect properties, conduct welfare checks, and ensure safety compliance in neighbourhoods.
- Company: Join a forward-thinking organisation dedicated to community safety and inclusivity.
- Benefits: Enjoy a fantastic pension, life assurance, flexible benefits, and volunteering days.
- Why this job: Make a real impact in your community while building strong relationships and ensuring safety.
- Qualifications: Previous experience in housing, strong communication skills, and attention to detail required.
- Other info: A disability confident employer committed to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Our client is looking to recruit a Neighbourhood Officer. As part of our client's commitment to improving customer service, Building Safety & improving neighbourhoods, the Neighbourhood Officer's goal is to create a secure and comfortable living environment for customers, foster positive relationships with the community and ensure that our client meets its legal and regulatory obligations related to customer safety and security.
Responsibilities
- Undertake property inspections across neighbourhoods to ensure our client is adhering to regulatory requirements and improving standards.
- Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
- Provide a proactive front-line service to customers.
- Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
- Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
- Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
- Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
- Maintain accurate records, documentation, and databases related to property management activities.
- Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.
Essential Qualifications and Skills
- Previous experience within a site-based Neighbourhood or Housing position.
- Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
- Excellent communication and interpersonal skills for effective stakeholder engagement.
- Attention to detail and ability to maintain accurate documentation.
- Problem-solving skills to address maintenance and tenancy issues.
Benefits
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are at the heart of everything they do. They are dedicated to fostering a culture where inclusivity is embedded in their ways of working, not just a standalone initiative. They believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Their commitment is to create a workplace that reflects the diverse communities they serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.
Our client is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. They reserve the right to close this advert as soon as a suitable candidate has been identified.
Locations
Neighbourhood Officer in Rochester, Kent employer: Blue Octopus Recruitment Ltd
Contact Detail:
Blue Octopus Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer in Rochester, Kent
✨Tip Number 1
Familiarise yourself with the local community in Rochester, Kent. Understanding the specific needs and concerns of residents will help you build rapport and demonstrate your commitment to fostering positive relationships.
✨Tip Number 2
Network with local community groups and authorities before applying. Attend events or meetings to connect with key stakeholders, which can give you insights into the role and show your proactive approach to community engagement.
✨Tip Number 3
Brush up on relevant legislation related to building safety and customer service. Being knowledgeable about these regulations will not only prepare you for the role but also impress during any discussions with the hiring team.
✨Tip Number 4
Prepare examples from your previous experience that showcase your problem-solving skills and ability to manage safety-related tasks. Highlighting these experiences during interviews will demonstrate your suitability for the Neighbourhood Officer position.
We think you need these skills to ace Neighbourhood Officer in Rochester, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in neighbourhood or housing roles. Emphasise your organisational skills, communication abilities, and any previous work with community groups or local authorities.
Craft a Strong Cover Letter: In your cover letter, express your passion for creating secure living environments and fostering community relationships. Mention specific examples from your past experiences that demonstrate your problem-solving skills and attention to detail.
Highlight Relevant Qualifications: Clearly outline any qualifications or training related to property management, health and safety regulations, or customer service. This will show that you are well-prepared for the responsibilities of the Neighbourhood Officer role.
Showcase Your Commitment to Diversity: Since the company values diversity and inclusion, mention any experiences or initiatives where you contributed to fostering an inclusive environment. This can set you apart as a candidate who aligns with their core values.
How to prepare for a job interview at Blue Octopus Recruitment Ltd
✨Showcase Your Community Engagement Skills
As a Neighbourhood Officer, building relationships with residents and community groups is key. Be prepared to share examples of how you've successfully engaged with communities in the past, highlighting your ability to foster trust and security.
✨Demonstrate Your Problem-Solving Abilities
The role requires addressing maintenance and tenancy issues effectively. Think of specific challenges you've faced in previous positions and explain how you resolved them, showcasing your critical thinking and problem-solving skills.
✨Highlight Your Organisational Skills
With responsibilities like property inspections and maintaining accurate records, strong organisational skills are essential. Discuss how you prioritise tasks and manage your time to meet deadlines, perhaps by sharing a relevant experience.
✨Understand Regulatory Requirements
Familiarise yourself with the legal and regulatory obligations related to customer safety and security. During the interview, demonstrate your knowledge of these regulations and how you have ensured compliance in your previous roles.
