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- Tasks: Lead a small team to tackle complaints and disrepair issues effectively.
- Company: Join Morgan Sindall Property Services, dedicated to improving housing conditions.
- Benefits: Enjoy perks like a company van, flexible working, and 26 days holiday.
- Why this job: Make a real impact in communities while growing your career in a supportive environment.
- Qualifications: Must have NVQ Level 3 or equivalent, plus experience in housing management.
- Other info: Opportunities for learning, development, and volunteering with paid time off.
The predicted salary is between 36000 - 60000 £ per year.
Permanent – Full Time We’re looking for a Senior Supervisor to join us covering St Albans and surrounding area. About the role As our Senior Supervisor, you will lead our newly established small works team to ensure excellent service standards and achievement of KPIs. The team has been set up to combat multiple order works in jobs such as Complaints, Disrepair and Damp & Mold. About you We would like you to be experienced in housing and be comfortable managing a small team of direct labour organisation (DLO) and supply chain. You will be qualified to a minimum of NVQ Level 3 in Relevant Trade or Supervisor or hold City & Guilds. IT literate, particularly skilled in Microsoft Office Products, you will hold SMSTS in addition to CSCS Gold Card or will be working towards this. You must hold a valid full UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits * Company Van (work use) * Profit Share Discretionary Annual Bonus Scheme * 26 Days Holiday & Bank Hols * Enhanced Pension Plan * Healthcare Cash Plan (24hr GP, dental, optical, physio and more) * Life Assurance & Accident Cover * Share Save * Enhanced Maternity & Paternity Pay * Work Perks Discounts & Vouchers * Buy & Sell Holiday * Flexible Working & Flexible Bank Holidays * Cycle to Work * Volunteering (2 days paid) * Learning & Development Opportunities * Extensive Wellbeing Support, including EAP * Loyalty & Values Awards * Funded Professional Subscription * Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to the full Job Description upon completing your application
Senior Supervisor (Complaints, Disrepair, Damp and Mold) employer: Blue Octopus Recruitment Limited
Contact Detail:
Blue Octopus Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Supervisor (Complaints, Disrepair, Damp and Mold)
✨Tip Number 1
Familiarize yourself with the specific challenges related to complaints, disrepair, and damp & mold issues in housing. Understanding these topics will help you demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your experience in managing teams effectively. Be prepared to discuss your leadership style and how you've successfully led a team in previous roles, especially in a similar context.
✨Tip Number 3
Showcase your IT skills, particularly with Microsoft Office products. You might be asked about how you use these tools to manage projects or communicate with your team, so have examples ready.
✨Tip Number 4
Make sure you understand the importance of KPIs in this role. Be ready to discuss how you have previously met or exceeded KPIs in your work, as this will be crucial for the Senior Supervisor position.
We think you need these skills to ace Senior Supervisor (Complaints, Disrepair, Damp and Mold)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Supervisor position. Understand the key responsibilities, required qualifications, and the specific skills needed, such as experience in housing and team management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in managing teams and handling complaints or disrepair issues. Provide specific examples of how you've successfully led projects or teams in similar roles.
Showcase Your Qualifications: Clearly list your qualifications, including your NVQ Level 3 or City & Guilds certifications. Mention any relevant training, such as SMSTS and CSCS Gold Card, to demonstrate your suitability for the role.
Tailor Your Application: Customize your application materials to reflect the values and mission of Morgan Sindall Property Services. Show that you align with their focus on improving living conditions and community legacy.
How to prepare for a job interview at Blue Octopus Recruitment Limited
✨Showcase Your Leadership Skills
As a Senior Supervisor, you'll be leading a small team. Be prepared to discuss your previous leadership experiences and how you effectively managed teams in the past. Highlight specific examples where you achieved KPIs or improved service standards.
✨Demonstrate Your Technical Knowledge
Make sure to brush up on your knowledge of housing regulations and standards related to complaints, disrepair, and damp & mold issues. Being able to speak confidently about these topics will show that you're well-prepared for the role.
✨Familiarize Yourself with IT Tools
Since the role requires proficiency in Microsoft Office Products, be ready to discuss your experience with these tools. You might even want to mention any specific projects where you utilized these skills to enhance team performance or reporting.
✨Prepare Questions About Company Culture
Morgan Sindall Property Services emphasizes a culture that puts people first. Prepare thoughtful questions about their approach to employee development, diversity, and community engagement. This shows your interest in not just the role, but also the company values.
