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- Tasks: Manage maintenance schedules and ensure smooth operations for client services.
- Company: Join Morgan Sindall Property Services, a leader in property management.
- Benefits: Enjoy flexible working, generous holiday, and health perks.
- Why this job: Make a real difference in community living conditions while growing your career.
- Qualifications: Planning experience and strong customer service skills are essential.
- Other info: Dynamic team culture with opportunities for learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Permanent - Full Time
About the Role
Joining our team, you will take ownership of and manage planned preventative maintenance (PPM) and reactive jobs using in house systems to schedule works, ensuring future appointments meet contractual Service Level Agreements; handle client calls and emails to log issues; maintain timely system updates for client and operations visibility; liaise with engineers to ensure they have necessary supplies; assist with ordering and stock management; review and upload compliance documents; monitor case workload and elevate issues to the Team Leader as needed; and adopt a continuous improvement mindset to proactively enhance operational efficiency and customer service.
About You
To come from a planning or scheduling background. Candidates will have the following:
- Microsoft Office, Word & Excel abilities
- Excellent administration skills
- Excellent customer service skills
- Excellent organisation skills
- Good knowledge of repairs and maintenance sector or trade-based background
Benefits
- Profit Share Discretionary Annual Bonus Scheme
- 26 Days Holiday plus Bank Holidays
- Enhanced Pension Plan
- Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday Schemes
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success.
MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Repairs / Maintenance Planner in Newcastle upon Tyne employer: Blue Octopus Recruitment Limited
Contact Detail:
Blue Octopus Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs / Maintenance Planner in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Morgan Sindall Property Services and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to planning and scheduling. Think about how your skills in Microsoft Office and customer service can shine through. We want to see how you can contribute to operational efficiency!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Repairs / Maintenance Planner in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs / Maintenance Planner role. Highlight your planning or scheduling experience and any relevant skills, like your Microsoft Office proficiency. We want to see how you fit into our team!
Show Off Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real situations. Whether it’s excellent customer service or organisation skills, give us examples that demonstrate your abilities.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to managing workloads!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Morgan Sindall Property Services!
How to prepare for a job interview at Blue Octopus Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance. Familiarise yourself with common issues, solutions, and the tools used in the industry. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Show Off Your Organisation Skills
As a Repairs/Maintenance Planner, organisation is key. Be ready to discuss how you manage your time and prioritise tasks. You might even want to prepare examples of how you've successfully handled scheduling or planning in previous roles.
✨Customer Service is King
Since you'll be handling client calls and emails, demonstrate your customer service skills during the interview. Share examples of how you've resolved client issues or improved customer satisfaction in past positions. This will highlight your ability to maintain strong relationships.
✨Ask Smart Questions
Prepare thoughtful questions about the company's approach to planned preventative maintenance and how they measure success. This shows that you're not just interested in the job, but also in how you can contribute to their goals and improve operational efficiency.
