At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional guest experiences.
- Company: Join Blue Note, a legendary live music venue opening in Covent Garden.
- Benefits: Competitive pay, vibrant work environment, and opportunities for growth.
- Other info: Dynamic team atmosphere with a focus on collaboration and creativity.
- Why this job: Be part of an exciting new venue and shape unforgettable experiences.
- Qualifications: Experience in hospitality leadership and a passion for guest service.
The predicted salary is between 31500 - 38500 £ per year.
Assistant Manager - Covent Garden, London - New Opening!
Join the Opening Team at Blue Note London Blue Note, one of the world's most celebrated live music venues, is opening its first London home in Covent Garden.
We're looking for an exceptional hospitality leader to join our opening management team.
As an Assistant Manager, you'll play a pivotal role in shaping the guest experience, leading the front-of-house team and helping establish the service culture of one of London's most exciting new hospitality destinations.
About the Role As an Assistant Manager, you will be responsible for leading the front-of-house operation during service, ensuring every guest receives exceptional hospitality from arrival to departure.
Working closely with the General Manager, Bar Supervisor, Kitchen and Box Office teams, you'll oversee daily service, inspire your team and ensure the venue consistently delivers the highest standards of hospitality.
You'll lead by example on the floor, creating a positive team culture while ensuring every guest enjoys an unforgettable Blue Note experience.
Key Responsibilities Lead, motivate and develop the front-of-house team during daily service.
Deliver exceptional guest experiences by maintaining the highest standards of hospitality.
Conduct daily pre-service briefings, ensuring the team is fully informed on menus, performances, VIP bookings and operational updates.
Oversee smooth opening, service and closing procedures.
Monitor service standards throughout the venue, ensuring consistency across all guest touchpoints.
Support efficient labour deployment and floor planning throughout service.
Handle guest feedback and complaints professionally, resolving issues quickly and effectively.
Build relationships with regular guests, VIPs, artists and industry partners.
Ensure restaurant sections are appropriately staffed and supported during busy periods.
Work collaboratively with the kitchen, bar, box office and production teams to ensure seamless service.
Monitor cleanliness, presentation and maintenance standards throughout guest-facing areas.
Ensure compliance with licensing, food safety and health
Assistant Manager - Covent Garden, London - New Opening! employer: Blue Note London
Blue Note London is an exceptional employer, offering a vibrant work culture in the heart of Covent Garden, where music and hospitality converge. As part of the opening team, you'll enjoy opportunities for personal growth and development while being at the forefront of creating memorable experiences for guests. With a focus on teamwork and professionalism, Blue Note fosters an environment that values each employee's contribution to delivering outstanding service.
