At a Glance
- Tasks: Support daily operations with admin tasks and customer queries.
- Company: Join Brand Access Solutions, the UK's top scaffolding provider, shaping exciting construction projects.
- Benefits: Enjoy 25 days holiday, a pension scheme, and life assurance.
- Other info: This is a full-time, permanent role based in Birmingham.
- Why this job: Be part of a dynamic team contributing to 'Building Britain' with a focus on quality and collaboration.
- Qualifications: No specific qualifications required; just bring your enthusiasm and good communication skills!
The predicted salary is between 24000 - 36000 £ per year.
THE COMPANY
Brand Access Solutions are the UK's largest and leading provider of scaffolding and access solutions. Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in 'Building Britain', nationwide – working collaboratively with the best main contractors in the sector.
THE ROLE
We have a requirement for a competent Branch Administrator to join the company's Birmingham branch on a permanent and full-time basis.
JOB PURPOSE
As a Branch Administrator you will be required to provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.
KEY RESULT AREAS
- Provide a first point of contact for customers and handle professionally.
- Provide high quality administrative support to colleagues/managers.
- Compile and complete reports and records to an effective standard.
- Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.
KEY RESPONSIBILITIES
- Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
- Maintain work area in a tidy competent manner which portrays a professional business image.
- Ensure all processing of paperwork is completed to the required company standard.
- Provide reports/letters/spreadsheets as required.
- Maintain and update all relevant databases.
- Actively liaise with line management to highlight any areas of concern.
- Ensure all reports are accurately maintained and processed in a timely manner.
- Update administration processes as directed to reflect any new internal controls and directives.
- Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives.
KEY WORKING RELATIONSHIPS
Internal: Reporting to Line Manager, supporting and liaising with all other business functions.
External: Contributing to achieving high level of internal/external customer satisfaction. Integrity must be maintained at all times when dealing with all above key relationships.
PERSONAL ATTRIBUTES
Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.
WHAT'S ON OFFER?
- Competitive salary based on skill sets and experience to be discussed upon application.
- 25 days holiday plus public holidays.
- Pension scheme.
- 8x Life Assurance.
- Company benefits portal.
Brand Access Solutions are an equal, diverse and inclusive employer.
Branch Administrator in Birmingham employer: Blue Moon Recruitment
Brand Access Solutions is an exceptional employer, offering a dynamic work environment in Birmingham where you can contribute to some of the UK's most exciting construction projects. With a strong focus on employee growth, competitive salaries, and a comprehensive benefits package including 25 days of holiday and a pension scheme, we foster a culture of collaboration and inclusivity that empowers our staff to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Administrator in Birmingham
✨Tip Number 1
Familiarise yourself with the construction and scaffolding industry. Understanding the terminology and key players will help you communicate effectively during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your organisational skills and attention to detail in conversations. As a Branch Administrator, these traits are crucial, so be ready to share examples of how you've successfully managed administrative tasks in the past.
✨Tip Number 3
Network with current or former employees of Brand Access Solutions on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Prepare questions that demonstrate your understanding of the role and the company’s objectives. Asking insightful questions shows your enthusiasm and helps you stand out as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Branch Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant administrative experience and skills that align with the job description. Emphasise your ability to handle customer queries, manage paperwork, and maintain databases.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience makes you a great fit for the Branch Administrator position.
Highlight Key Skills:In your application, focus on key skills mentioned in the job description, such as communication, organisation, and attention to detail. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Blue Moon Recruitment
✨Research the Company
Before your interview, take some time to learn about Brand Access Solutions. Understand their role in the scaffolding and access solutions industry, and be prepared to discuss how you can contribute to their mission of 'Building Britain'.
✨Showcase Your Administrative Skills
As a Branch Administrator, you'll need to demonstrate your organisational and administrative abilities. Be ready to provide examples of how you've successfully managed paperwork, maintained databases, and supported colleagues in previous roles.
✨Prepare for Customer Interaction Scenarios
Since you'll be the first point of contact for customers, think of scenarios where you handled customer queries effectively. Practice articulating how you would maintain professionalism and ensure customer satisfaction in various situations.
✨Emphasise Team Collaboration
Highlight your ability to work well within a team. Discuss experiences where you've cooperated with supervisors and colleagues to achieve business objectives, as this is crucial for the role at Brand Access Solutions.
