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- Tasks: Manage client accounts and deliver impactful communication projects in health and care.
- Company: Join a dynamic team at Blue Lozenge, focused on meaningful engagement.
- Benefits: Flexible hours, hybrid work, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
- Why this job: Make a real difference in clients' lives while developing your skills.
- Qualifications: Experience in communication or public relations, with strong project management skills.
The predicted salary is between 28800 - 48000 £ per year.
Location: Hybrid, incorporating regular client travel required (within UK) and working in Bromley 3 days a week.
Hours: Full-time and part-time available.
As an Account Manager, you will play a key role in delivering high-quality communication and engagement projects for clients, with a particular focus on the health and care sectors. You will manage day-to-day client relationships and lead on the delivery of campaigns and projects that drive real impact. Acting as a trusted consultant, you’ll work collaboratively across teams to develop and implement effective communication strategies, build strong relationships, and deliver work on time, on budget, and to quality standards. With a passion for meaningful engagement, you’ll support and contribute to the development of Blue Lozenge’s growing portfolio, working in alignment with our values and the Blue Lozenge Infinity Model.
Key responsibilities:
- Manage the day-to-day running of client accounts, ensuring the delivery of a responsive, reliable, and high-quality service to drive client satisfaction and retention.
- Act as a key point of contact for clients, building positive relationships and gaining a deep understanding of their goals and challenges.
- Support the Account Director(s) in developing client strategy.
- Lead client meetings and presentations, maintaining clear and proactive communication throughout project delivery.
- Proactively identify and escalate client issues or risks to the Account Director(s), recommending appropriate solutions to maintain confidence and trust.
- Lead on the planning and execution of communication and engagement projects from brief to evaluation and oversee project timelines, budgets, and deliverables, ensuring efficiency and quality.
- Develop strategic campaign plans and messaging frameworks that meet client objectives and resonate with target audiences.
- Create compelling content, including reports, presentations, case studies, web copy, and social media content.
- Coordinate internal and external teams (including creatives, associates, and suppliers) to deliver integrated campaigns.
- Identify and develop new opportunities with existing clients, helping to grow account value.
- Support the development of proposals and new business pitches by contributing ideas, insights, and written content.
- Undertake market research and horizon scanning to inform client strategy and keep teams informed of developments across the health and care sector.
- Maintain a commercial awareness of project scopes, budgets, and client needs.
- Support junior colleagues where appropriate and contribute to internal team initiatives.
Skills and experience:
- Project management and effective organisational skills, with attention to detail, and the ability to manage multiple priorities.
- Proven experience in a communication, public relations, or engagement role, ideally within the technology, health or social care sector, with experience delivering campaigns and communication programmes.
- Excellent written and verbal communication skills, with the ability to adapt content for different audiences.
- A creative, inquisitive, and solutions-focused mindset.
- Experience developing content across multiple platforms, including social media, email, web, and print.
- Experience working collaboratively with clients and internal teams.
- Proficiency in Microsoft Office; familiarity with tools such as Canva or Miro is a plus.
This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process, and we would aim to reach an agreement to the changes.
Account Manager in Bromley employer: Blue Lozenge
Contact Detail:
Blue Lozenge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Bromley
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and care sectors, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their goals and challenges so you can show how you’ll be the perfect fit. We want you to walk in there with confidence, ready to impress!
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific campaigns you’ve led and the impact they had. We love hearing about real-life examples that demonstrate your ability to deliver high-quality work on time and within budget.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who align with our values and are eager to make a difference in the health and care sectors.
We think you need these skills to ace Account Manager in Bromley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in communication and engagement, especially within the health and care sectors, to show us you’re the perfect fit!
Showcase Your Skills: Don’t forget to emphasise your project management and organisational skills. We want to see how you’ve successfully managed multiple priorities and delivered high-quality work on time and within budget.
Be Creative with Content: Since this role involves creating compelling content, share examples of your previous work. Whether it’s reports, presentations, or social media posts, let us see your creativity and adaptability in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Blue Lozenge
✨Know Your Clients
Before the interview, research the company’s clients and their specific needs in the health and care sectors. Understanding their goals and challenges will help you demonstrate how you can build strong relationships and deliver tailored communication strategies.
✨Showcase Your Project Management Skills
Be prepared to discuss your project management experience in detail. Highlight specific campaigns you've led, focusing on how you managed timelines, budgets, and deliverables. Use examples that showcase your attention to detail and ability to juggle multiple priorities.
✨Communicate Clearly and Confidently
Since excellent communication is key for an Account Manager, practice articulating your thoughts clearly. Prepare to present a mock client meeting or pitch during the interview, demonstrating your ability to engage and maintain proactive communication throughout project delivery.
✨Bring Creative Ideas to the Table
Think of innovative campaign ideas or content strategies relevant to the health and care sectors that you can share during the interview. This will show your creative mindset and solutions-focused approach, which are essential for developing effective communication strategies.