Blue Light Card is seeking an experienced Head of Membership Operations to own end-to-end delivery, demand planning, vendor management, tooling, and QA. You will translate strategic priorities into actionable plans, drive continuous improvement, and embed AI/automation into daily delivery while maintaining exceptional member outcomes.
You will lead cross-functional collaboration with Product, Engineering and Data, coach operational leaders, and promote a culture of accountability and high
#J-18808-Ljbffr
Head of Member Operations & Experience in London employer: Blue Light Card
At Blue Light Card, we pride ourselves on being an exceptional employer that champions the happiness of our members and employees alike. Our vibrant work culture fosters collaboration and innovation, with a strong emphasis on personal growth through a dedicated development fund and flexible working arrangements. Located in Leicestershire or London, we offer a range of benefits including generous annual leave, private medical insurance, and a supportive environment that values diversity and inclusion.
