At a Glance
- Tasks: Conduct impactful research to understand our members and influence key business decisions.
- Company: Join Blue Light Card, dedicated to making heroes happy through innovative insights.
- Benefits: Enjoy hybrid working, generous leave, health insurance, and exclusive discounts.
- Other info: Collaborative culture with opportunities for personal growth and fun social events.
- Why this job: Make a real difference by shaping experiences for those who keep us safe.
- Qualifications: Experience in mixed methods research and strong analytical skills required.
The predicted salary is between 40000 - 50000 € per year.
The Role and the Team
At Blue Light Card, we exist to make heroes happy, and that starts with truly understanding them. As a Senior Mixed Methods Researcher, you'll play a key role in helping us do just that. Working within our established research function, you'll combine UX research and market insight to uncover what really matters to our members - from how they behave, to what they value, to where we can do better. You'll partner closely with teams across Product, Design, Marketing and Data, helping shape decisions that impact millions of people who keep the country running. This is a role for someone who loves digging into complex questions, connecting the dots and turning insight into action.
What Youll Do
- Deliver research within key product and strategic areas, designing and delivering studies that answer meaningful business questions.
- Use a mix of qualitative and quantitative methods; including surveys and behavioural analysis - to build a deep understanding of member behaviour, needs and motivations.
- Choose the right research approach for each challenge, from interviews and usability testing to surveys and market analysis.
- Turn complex findings into clear, actionable insights that influence product, marketing and commercial decisions.
- Bring insight to life through compelling storytelling that resonates with different audiences across the business.
- Work closely with cross-functional teams to ensure research informs priorities, roadmaps and member experiences.
- Share knowledge, frameworks and best practice to help teams use research more effectively.
What Youll Bring
- Hands-on experience across both qualitative and quantitative research methods, including; surveys, usability testing, interviews and market analysis.
- Confidence designing and running research studies independently, end to end.
- Strong analytical skills, with the ability to synthesise complex data into clear, practical insights.
- Experience working closely with product teams and influencing decisions through evidence.
- Clear communication and storytelling skills, with the ability to engage different audiences.
- Curiosity and confidence to tackle complex, ambiguous problem spaces.
- A collaborative mindset and enthusiasm for working as part of an existing, cross-functional team.
- A genuine interest in understanding people and improving experiences for our members.
Our Culture
Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working.
What We Offer
- Hybrid working and flexible hours.
- Free parking and EV charging onsite at HQ.
- 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days.
- A company bonus scheme.
- Your own Blue Light Card and exclusive access to thousands of discounts.
- Generous funded BUPA medical insurance covering pre-existing conditions.
- Group auto-enrolment pension plan.
- Enhanced parental leave and absence leave.
- Healthcare cashback plan.
- Employee assistance programme (including mental health support) and mental health first aiders.
- Great social events e.g., festive party, summer party, team socials, sports matches.
- Regular company-wide recognition events e.g. monthly Lights Up and annual Shine awards.
- Relaxed dress code and modern office space (games area, chill-out areas, bookclub, free drinks/snacks).
- Onsite gym at HQ (including access to free HIIT & stretch classes).
- Strong learning and development culture and personal growth fund.
Senior Mixed Methods Researcher - hybrid in Leicester employer: Blue Light Card
At Blue Light Card, we are dedicated to making heroes happy, and as a Senior Mixed Methods Researcher, you will be at the forefront of this mission. Our hybrid working model promotes flexibility while fostering collaboration in our vibrant offices located in Leicestershire and London. With a strong emphasis on employee growth, generous benefits including a bonus scheme, enhanced parental leave, and a supportive work culture, we ensure that every team member feels valued and empowered to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Mixed Methods Researcher - hybrid in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Blue Light Card on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections that can give you the inside scoop!
✨Tip Number 2
Prepare for those interviews by diving deep into the company culture and values. Understand what makes Blue Light Card tick and think about how your skills as a Senior Mixed Methods Researcher can align with their mission to make heroes happy. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your storytelling skills! You’ll need to convey complex insights clearly and engagingly. Try explaining your past research projects to friends or family in a way that highlights your impact. The more you practice, the more confident you’ll be during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team. Make sure to tailor your application to highlight your mixed methods expertise and collaborative spirit!
We think you need these skills to ace Senior Mixed Methods Researcher - hybrid in Leicester
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for research and understanding people. Share why you’re excited about the role and how it aligns with our mission to make heroes happy.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with both qualitative and quantitative methods. We want to see how your skills can directly impact our members' experiences.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your past research projects and the insights you’ve gained. We love actionable insights!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our hiring process smoothly.
How to prepare for a job interview at Blue Light Card
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss your hands-on experience with surveys, usability testing, and interviews. This will show that you can design and run studies independently, which is crucial for the role.
✨Showcase Your Analytical Skills
Prepare to demonstrate how you've synthesised complex data into clear insights in your previous roles. Think of specific examples where your analysis influenced product or marketing decisions. This will highlight your ability to turn findings into actionable strategies.
✨Master the Art of Storytelling
Since compelling storytelling is key, practice how you would present your research findings. Tailor your narrative to resonate with different audiences, showcasing your communication skills. This will help you connect with the interviewers and illustrate your ability to engage stakeholders.
✨Emphasise Collaboration
Be prepared to discuss your experience working with cross-functional teams. Highlight instances where you’ve partnered with product, design, or marketing teams to ensure research informs their priorities. This will demonstrate your collaborative mindset and enthusiasm for teamwork.
