At a Glance
- Tasks: Manage IT systems, optimise Microsoft 365, and lead automation projects.
- Company: Join Blue Light Card, a team dedicated to making heroes happy.
- Benefits: Enjoy hybrid working, competitive salary, and a vibrant office culture.
- Other info: Collaborative culture focused on diversity and inclusion.
- Why this job: Be at the forefront of AI and automation in a dynamic IT environment.
- Qualifications: Hands-on IT experience with Microsoft 365, networking, and scripting skills.
The predicted salary is between 70000 - 90000 £ per year.
Blue Light Card. Individually great, together unstoppable.
The Role and the Team
IT Operations at Blue Light Card is a team that holds a lot of trust across the business. Colleagues across every function rely on the systems and infrastructure this team manages day to day, and as BLC continues to grow at pace, the demands on IT Ops are growing with it. This is a team that takes real ownership of what it looks after, and it's looking for someone who feels the same way.
The Senior IT Systems Engineer sits at the heart of that operation, covering everything from Microsoft 365 and Entra ID administration to complex networking, endpoint management, and security. Around half the time is spent on BAU work including patching, maintenance, and escalated support from mid-level engineers. The other half goes into project work: new systems, integrations, and increasingly, automations that take repetitive effort out of IT operations for good.
This is a hands-on, technically deep role that comes with real scope to shape how the team works. The IT Ops team is actively leading the way on AI and automation across BLC, and whoever takes this role will be right in the middle of that. If you thrive on complex technical problems, care about doing things properly, and want to be part of a team that's building something genuinely modern, this is a good place to be.
What You'll Do
- Own and maintain core systems across infrastructure, endpoint management, and business applications, taking full responsibility for their performance, security, and reliability.
- Administer and optimise Microsoft 365 services including Exchange Online, Teams, SharePoint, and Entra ID, covering user provisioning, licence management, and governance.
- Build and maintain PowerShell scripts and workflow automations using tools such as N8N or Power Automate, removing manual effort from provisioning, patching, reporting, and other repeatable IT tasks.
- Provide technical leadership on escalated issues, taking full ownership of complex problems through to resolution rather than deferring to third parties.
- Design and implement security policies and procedures, coordinating audits and assessments to keep BLC's environment aligned with organisational and industry standards.
- Drive the adoption, integration, and standardisation of SaaS platforms and cloud services across the business, improving the colleague experience and operational consistency.
- Support and mentor mid-level engineers, contributing to their technical development and helping the team raise its collective capability.
- Collaborate with stakeholders across the business to plan and deliver IT projects, including system migrations, upgrades, and integrations.
What You'll Bring
- Solid, hands-on experience in IT systems engineering, with a background that spans Microsoft 365 and Entra ID administration, complex networking (DNS, DHCP, VLANs, VPNs, Cloudflare Zero Trust), and endpoint management including Windows Autopilot and Apple ADE.
- Proven scripting and automation skills in PowerShell and/or Python, with experience building and maintaining production automations using tools like N8N or Power Automate.
- Strong grounding in security concepts and practices, including encryption standards, data integrity protocols, and the ability to design and apply security policies across a cloud-only Microsoft environment.
- Third-line technical depth, with the instinct to dig into logs and system behaviour independently and the knowledge to work through unfamiliar problems without defaulting to external consultants.
- Experience working within an employee-facing IT function, with a clear understanding of how to balance responsiveness to colleague needs with robust, scalable IT practice.
- A service management mindset, including familiarity with change control and continuous improvement processes; awareness of ITIL principles is a bonus, as is experience with ISO 27001 or Cyber Essentials Plus.
- Experience with Jamf or Kandji MDM, Atlassian Jira and Jira Service Management administration, or N8N automations would be a welcome addition, but is not essential.
Our Culture
Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.
We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.
We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.
We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working.
Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role.
What We Offer
Remote Status: hybrid
Location 1: Charnwood Edge Business Park, Cossington, Leicester, LE7 4UZ, United Kingdom
Senior IT Systems Engineer - hybrid in Leicester employer: Blue Light Card
At Blue Light Card, we pride ourselves on being an exceptional employer that champions a collaborative and inclusive work culture. Our commitment to employee growth is evident through our strong learning and development initiatives, flexible hybrid working arrangements, and a supportive environment that encourages innovation and personal development. With a focus on making a meaningful impact for our members, we offer competitive benefits, including generous leave policies, health insurance, and a vibrant office atmosphere in Leicestershire or London, making it an ideal place for passionate professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Systems Engineer - hybrid in Leicester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Blue Light Card values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Blue Light Card might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Blue Light Card!
✨Direct Apply to Blue Light Card
Let's not forget to apply directly through the Blue Light Card website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Systems Engineer - hybrid in Leicester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Blue Light Card.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Blue Light Card. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Blue Light Card
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
