Quality Assurance Officer Team Leader in Leicester
Quality Assurance Officer Team Leader

Quality Assurance Officer Team Leader in Leicester

Leicester Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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Blue Light Card

At a Glance

  • Tasks: Lead and develop a high-performing test engineering team while transforming testing practices.
  • Company: Join Blue Light Card, a rapidly expanding tech company in the UK and Australia.
  • Benefits: Enjoy hybrid working, 25 days annual leave, and exclusive discounts with your own Blue Light Card.
  • Why this job: Make a real impact on quality and member experience in a supportive, innovative environment.
  • Qualifications: Proven experience in leading test teams and transforming manual testing to automation.
  • Other info: Flexible hours, great social events, and a commitment to diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Blue Light Card is expanding rapidly in the UK and Australia, and we have an exciting opportunity for an experienced Quality Lead to join our Technology department. Reporting to the Senior Engineering Manager with a strategic dotted line to the Head of Engineering, you will be responsible for transforming our testing practices and building a high-performing test engineering team. Our test team is still forming and upskilling, so you will have the opportunity to shape the culture, develop talent, and implement modern automation practices from the ground up. If you are passionate about quality, thrive on building teams and processes, and want to make a real impact on the experience of the frontline communities we serve, this is the role for you.

  • Lead and develop the Test Engineering team through coaching, collaboration, accountability, and continuous improvement.
  • Define and champion the organisation-wide test strategy, driving the transition from manual testing to scalable, robust automation.
  • Embed quality practices across the delivery lifecycle by partnering with Engineering and Product teams and adopting shift-left testing approaches.
  • Improve member experience across Blue Light Card platforms by collaborating with Engineering and Member Services to translate insights and complaints into actionable quality improvements.
  • Define, track, and communicate quality metrics and KPIs, providing clear visibility and enabling data-driven quality decisions.
  • Proven experience as a Quality Lead / Test Lead / Test Manager, with a strong track record of building and leading high-performing test engineering teams.
  • Demonstrated success in transforming testing functions from manual approaches to mature, automation-led quality engineering.
  • Strong coaching and mentoring capability, with experience in one-to-ones, constructive feedback, and supporting team well-being and professional growth.
  • Extensive experience working in agile, cross-functional environments, embedding quality practices and collaborating effectively with Engineering, Product, and business stakeholders.
  • Skilled in shift-left testing, CI/CD integration, production monitoring, and quality metrics, using data to drive continuous improvement and align quality initiatives with business goals.

We are committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.

We promote hybrid working and value in-person collaboration, so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire or London, Holborn office. The frequency and office location will vary depending on the role and team; we aim to be flexible, but we aren’t able to offer fully remote working.

  • Hybrid working and flexible hours.
  • Free parking and EV charging onsite at HQ.
  • 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days.
  • A company bonus scheme.
  • Your own Blue Light Card and exclusive access to thousands of discounts.
  • Great social events e.g., Regular company-wide recognition events.
  • Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks).
  • Onsite gym at HQ (including access to free HIIT & stretch classes).
  • Group auto-enrolment pension plan.
  • Enhanced parental leave and absence leave.
  • Company funded private medical insurance.
  • Healthcare cashback plan.
  • Employee assistance programme (including mental health support) and mental health first aiders.

Quality Assurance Officer Team Leader in Leicester employer: Blue Light Card

Blue Light Card is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation thrives. With a commitment to hybrid working, flexible hours, and a range of benefits including generous annual leave, a company bonus scheme, and access to exclusive discounts, employees are empowered to make a meaningful impact while enjoying a supportive environment. Join us in shaping the future of quality assurance and be part of a diverse team dedicated to serving frontline communities.
Blue Light Card

Contact Detail:

Blue Light Card Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Officer Team Leader in Leicester

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those at Blue Light Card. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Show off your skills! If you've got a portfolio or examples of your work, bring them along to interviews. Demonstrating your experience in transforming testing practices will make you stand out.

✨Tip Number 3

Prepare for the culture fit! Blue Light Card values collaboration and inclusivity, so think about how you can showcase your team-building and coaching abilities during your conversations.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our amazing team.

We think you need these skills to ace Quality Assurance Officer Team Leader in Leicester

Test Engineering
Automation Practices
Coaching and Mentoring
Agile Methodologies
Shift-Left Testing
CI/CD Integration
Quality Metrics
Data-Driven Decision Making
Collaboration with Cross-Functional Teams
Continuous Improvement
Building High-Performing Teams
Transforming Testing Functions
Communication Skills
Accountability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality assurance and team leadership. We want to see how your skills align with our mission at Blue Light Card, so don’t hold back on showcasing your relevant achievements!

Show Your Passion for Quality: In your application, let us know why you’re passionate about quality assurance. Share examples of how you've transformed testing practices or built high-performing teams. We love candidates who can demonstrate their enthusiasm for making a real impact!

Highlight Collaboration Skills: Since this role involves working closely with Engineering and Product teams, make sure to emphasise your collaboration skills. Share instances where you’ve successfully partnered with others to drive quality improvements – we’re all about teamwork here!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing culture!

How to prepare for a job interview at Blue Light Card

✨Know Your Quality Practices

Make sure you brush up on the latest quality assurance methodologies, especially around automation and shift-left testing. Be ready to discuss how you've successfully transformed testing functions in your previous roles, as this will show your potential employer that you can lead their team effectively.

✨Showcase Your Leadership Skills

Prepare examples of how you've built and led high-performing teams. Think about specific instances where you've coached team members or implemented processes that improved performance. This is your chance to demonstrate your mentoring capabilities and how you can foster a positive team culture.

✨Understand Their Business Goals

Familiarise yourself with Blue Light Card's mission and values. Be prepared to discuss how your experience aligns with their goals, particularly in enhancing member experiences and driving quality improvements. Showing that you understand their community impact will resonate well with the interviewers.

✨Prepare for Collaboration Questions

Since the role involves working closely with Engineering and Product teams, think about how you've successfully collaborated in the past. Prepare to share examples of how you've embedded quality practices across different teams and how you’ve used data to drive decisions. This will highlight your ability to work in agile, cross-functional environments.

Quality Assurance Officer Team Leader in Leicester
Blue Light Card
Location: Leicester
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