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For Companies At a Glance
- Tasks: Lead and develop a high-performing Test Engineering team, transforming testing practices and implementing automation.
- Company: Join Blue Light Card, a rapidly expanding tech company dedicated to serving frontline communities.
- Benefits: Enjoy hybrid working, flexible hours, 25 days annual leave, and exclusive discounts.
- Why this job: Make a real impact on member experiences while shaping a dynamic test engineering culture.
- Qualifications: Proven experience in quality leadership and expertise in modern automation frameworks.
- Other info: Be part of a diverse team that values collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
The Role and the Team
There’s never been a better time to join the team at Blue Light Card. Blue Light Card is expanding rapidly in the UK and Australia, and we have an exciting opportunity for an experienced Quality Lead to join our Technology department. You’ll play a pivotal role in shaping the future of test engineering excellence across our organisation, leading a growing team and establishing the standards, processes, and automation capabilities that will ensure we deliver exceptional experiences to our members.
Reporting to the Senior Engineering Manager with a strategic dotted line to the Head of Engineering, you’ll be responsible for transforming our testing practices and building a high-performing test engineering team. Our test team is still forming and upskilling, so you’ll have the opportunity to shape the culture, develop talent, and implement modern automation practices from the ground up. If you’re passionate about quality, thrive on building teams and processes, and want to make a real impact on the experience of the frontline communities we serve, this is the role for you.
What You’ll Do
- Lead and develop the Test Engineering team through coaching, collaboration, accountability, and continuous improvement.
- Define and champion the organisation-wide test strategy, driving the transition from manual testing to scalable, robust automation.
- Embed quality practices across the delivery lifecycle by partnering with Engineering and Product teams and adopting shift-left testing approaches.
- Establish proactive defect prevention through monitoring, observability, early bug detection, and continuous testing in CI/CD pipelines.
- Improve member experience across Blue Light Card platforms by collaborating with Engineering and Member Services to translate insights and complaints into actionable quality improvements.
- Define, track, and communicate quality metrics and KPIs, providing clear visibility and enabling data-driven quality decisions.
What You’ll Bring
- Proven experience as a Quality Lead / Test Lead / Test Manager, with a strong track record of building and leading high-performing test engineering teams.
- Deep expertise in defining test strategy and implementing modern automation frameworks, including hands-on experience with contemporary test tools and practices.
- Demonstrated success in transforming testing functions from manual approaches to mature, automation-led quality engineering.
- Strong coaching and mentoring capability, with experience in one-to-ones, constructive feedback, and supporting team well-being and professional growth.
- Extensive experience working in agile, cross-functional environments, embedding quality practices and collaborating effectively with Engineering, Product, and business stakeholders.
- Skilled in shift-left testing, CI/CD integration, production monitoring, and quality metrics, using data to drive continuous improvement and align quality initiatives with business goals.
Our Culture
Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.
We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren’t able to offer fully remote working.
What We Offer
- Hybrid working and flexible hours.
- 35 hour working week.
- Free parking and EV charging onsite at HQ.
- 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days.
- A company bonus scheme.
- Your own Blue Light Card and exclusive access to thousands of discounts.
- Great social events e.g., festive party, summer party, team socials, sports matches.
- Regular company-wide recognition events e.g. Monthly Light’s Up and The Shine awards.
- Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks).
- Onsite gym at HQ (including access to free HIIT classes).
Qa Lead in Leicester employer: Blue Light Card
Contact Detail:
Blue Light Card Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qa Lead in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to quality and member experience. This will help you tailor your answers and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice common interview questions, but also be ready for scenario-based questions that test your problem-solving skills. Think about how you would handle specific challenges in test engineering and be prepared to share your thought process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Qa Lead in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Lead role. Highlight your experience in building and leading test engineering teams, and don’t forget to mention any specific automation frameworks you’ve worked with. We want to see how your skills align with our mission!
Showcase Your Passion: Let your enthusiasm for quality and team development shine through in your application. Share examples of how you've transformed testing practices or improved team performance in previous roles. We love candidates who are genuinely excited about making a difference!
Be Data-Driven: Since we value data-driven decisions, include any relevant metrics or KPIs from your past experiences that demonstrate your impact on quality improvements. This will help us see how you can contribute to our goals at Blue Light Card.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Blue Light Card!
How to prepare for a job interview at Blue Light Card
✨Know Your Stuff
Make sure you brush up on your knowledge of test strategies and automation frameworks. Be ready to discuss specific tools you've used and how they've improved testing processes in your previous roles.
✨Showcase Your Leadership Skills
As a QA Lead, you'll be expected to lead a team. Prepare examples of how you've successfully coached and developed team members in the past. Highlight your experience in fostering collaboration and accountability within a team.
✨Emphasise Quality Metrics
Be prepared to talk about how you've defined and tracked quality metrics in your previous roles. Discuss how these metrics have driven improvements and helped align quality initiatives with business goals.
✨Cultural Fit Matters
Blue Light Card values diversity and inclusion, so be ready to discuss how you can contribute to a positive team culture. Share your thoughts on building an inclusive environment and how different perspectives can enhance team performance.
