Account Manager

Blue Light Card. Individually great, together unstoppable

The Role and the Team

The Partnerships team at Blue Light Card manages the full relationship lifecycle with our valued partners, from onboarding to optimisation, ensuring they can deliver impactful offers that support our members.

We’re looking for an experienced Partner Manager to join our core partnerships team, working with partners in established categories such as electricals, home & garden, subscriptions and gifting. In this role, you’ll work with some of the UK’s most recognisable brands, using data-driven insights to strengthen and grow partnerships to deliver real value to our members.

What You’ll Do

• Manage and grow relationships with our existing partners in electricals, home & garden, subscriptions and gifting, engaging through regular calls, meetings, and site visits to understand their goals and deliver shared commercial success
• Optimise performance by negotiating strong discounts for our members and omnichannel offers both online and instore
• Turn data into action, analyse performance metrics and consumer trends to identify opportunities, guide strategic growth, and demonstrate the value of partnering with Blue Light Card
• Prospect and onboard new partners, ensuring a smooth and impactful start to the partnership
• Plan and deliver marketing activity to drive engagement, including securing seasonal and tactical offers for members
• Lead commercial discussions for contract renewals and re-negotiations, ensuring win–win outcomes
• Collaborate across teams, work closely with Marketing, Data, and other internal functions to bring joint business plans to life

What You’ll Bring

• Proven experience in Account Management or Partnership Management, working with well-known brands and with a track record of building strong commercial relationships and delivering growth
• Demonstrated negotiation and sales skills that can influence at all levels
• Confident working with data, comfortable interpreting sales data and consumer insights to spot opportunities and build compelling narratives
• A growth mindset – proactive, resourceful, and adaptable in a fast-paced environment
• A positive outlook and a collaborative approach, valuing cross-team input to achieve shared goals
• Experience in the affiliates or omnichannel retail experience would be desirable but is not essential

Our Culture

Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.

We don’t just follow the usual path – we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.

We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.

What We Offer

• Hybrid working and flexible hours
• Free parking and EV charging onsite at HQ
• 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days
• A company bonus scheme
• Your own Blue Light Card and exclusive access to thousands of discounts
• Generous funded BUPA medical insurance covering pre-existing conditions
• Group auto-enrolment pension plan
• Enhanced parental leave and absence leave
• Healthcare cashback plan
• Employee assistance programme (including mental health support) and mental health first aiders
• Great social events e.g., festive party, summer party, team socials, sports matches
• Regular company-wide recognition events e.g., monthly Light’s Up and the Shine awards
• Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)
• Onsite gym at HQ (including access to free HIIT & stretch classes)
• Strong learning and development culture