At a Glance
- Tasks: Lead and develop a high-performing Test Engineering team while transforming testing practices.
- Company: Join Blue Light Card, a rapidly expanding tech company focused on making heroes happy.
- Benefits: Enjoy hybrid working, 25 days leave, bonuses, and exclusive discounts.
- Why this job: Make a real impact on member experiences and shape the future of quality engineering.
- Qualifications: Proven experience in leading test teams and implementing automation frameworks.
- Other info: Dynamic culture with strong focus on diversity, learning, and employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
Blue Light Card is expanding rapidly in the UK and Australia, and we have an exciting opportunity for an experienced Quality Lead to join our Technology department. You will play a pivotal role in shaping the future of test engineering excellence across our organisation, leading a growing team and establishing the standards, processes, and automation capabilities that will ensure we deliver exceptional experiences to our members. Reporting to the Senior Engineering Manager with a strategic dotted line to the Head of Engineering, you will be responsible for transforming our testing practices and building a high-performing test engineering team.
Our test team is still forming and upskilling, so you will have the opportunity to shape the culture, develop talent, and implement modern automation practices from the ground up. If you are passionate about quality, thrive on building teams and processes, and want to make a real impact on the experience of the frontline communities we serve, this is the role for you.
What You’ll Do
- Lead and develop the Test Engineering team through coaching, collaboration, accountability, and continuous improvement.
- Define and champion the organisation-wide test strategy, driving the transition from manual testing to scalable, robust automation.
- Embed quality practices across the delivery lifecycle by partnering with Engineering and Product teams and adopting shift-left testing approaches.
- Establish proactive defect prevention through monitoring, observability, early bug detection, and continuous testing in CI/CD pipelines.
- Improve member experience across Blue Light Card platforms by collaborating with Engineering and Member Services to translate insights and complaints into actionable quality improvements.
- Define, track, and communicate quality metrics and KPIs, providing clear visibility and enabling data-driven quality decisions.
What You’ll Bring
- Proven experience as a Quality Lead / Test Lead / Test Manager, with a strong track record of building and leading high-performing test engineering teams.
- Deep expertise in defining test strategy and implementing modern automation frameworks, including hands-on experience with contemporary test tools and practices.
- Demonstrated success in transforming testing functions from manual approaches to mature, automation-led quality engineering.
- Strong coaching and mentoring capability, with experience in one-to-ones, constructive feedback, and supporting team well-being and professional growth.
- Extensive experience working in agile, cross-functional environments, embedding quality practices and collaborating effectively with Engineering, Product, and business stakeholders.
- Skilled in shift-left testing, CI/CD integration, production monitoring, and quality metrics, using data to drive continuous improvement and align quality initiatives with business goals.
Our Culture
Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.
We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren’t able to offer fully remote working.
What We Offer
- Hybrid working and flexible hours.
- 35 hour working week.
- Free parking and EV charging onsite at HQ.
- 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days.
- A company bonus scheme.
- Your own Blue Light Card and exclusive access to thousands of discounts.
- Great social events e.g., festive party, summer party, team socials, sports matches.
- Regular company-wide recognition events e.g., Monthly Light’s Up and The Shine awards.
- Relaxed dress code and modern office space (games area, chill-out areas, bookclub, free drinks/snacks).
- Onsite gym at HQ (including access to free HIIT & stretch classes).
- Strong learning and development culture.
- Group auto-enrolment pension plan.
- Enhanced parental leave and absence leave.
- Company funded private medical insurance.
- Healthcare cashback plan.
- Employee assistance programme (including mental health support) and mental health first aiders.
QA Lead in Leicester employer: Blue Light Card Ltd
Contact Detail:
Blue Light Card Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QA Lead in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to QA leadership. Think about how you would transform testing practices and lead a team. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your passion for quality! During interviews, share specific examples of how you've improved testing processes or built high-performing teams. This will demonstrate your commitment to excellence and your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to make heroes happy.
We think you need these skills to ace QA Lead in Leicester
Some tips for your application 🫡
Show Your Passion for Quality: When you're writing your application, let your passion for quality shine through! Talk about your experiences and how they align with our mission to make heroes happy. We want to see that you care about delivering exceptional experiences.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Use keywords from the job description, like 'test strategy' and 'automation', to show us you understand what we're looking for. This helps us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and focus on what makes you a great fit for the QA Lead role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Blue Light Card Ltd
✨Know Your Quality Standards
Before the interview, brush up on the latest trends in quality assurance and automation. Be ready to discuss how you would define and champion a test strategy that aligns with the company's goals. Show them you understand the importance of embedding quality practices across the delivery lifecycle.
✨Showcase Your Leadership Skills
As a QA Lead, your ability to lead and develop a team is crucial. Prepare examples of how you've successfully coached and mentored team members in the past. Highlight your experience in fostering collaboration and accountability within a team setting.
✨Demonstrate Your Technical Expertise
Familiarise yourself with contemporary test tools and practices. Be prepared to discuss your hands-on experience with automation frameworks and CI/CD integration. This will show that you can transform testing functions from manual to automation-led effectively.
✨Align with Their Culture
Understand the company’s mission to make heroes happy and be ready to discuss how you can contribute to this culture. Share your thoughts on building a diverse and inclusive team, and how you can help create amazing experiences for their members.