At a Glance
- Tasks: Lead the development of internal tools, enhancing workflows and user experiences.
- Company: Join Blue Light Card, a mission-driven team making heroes happy.
- Benefits: Enjoy hybrid working, 25 days leave, and exclusive discounts.
- Why this job: Make a real impact by improving systems that support our everyday heroes.
- Qualifications: Experience as a Product Manager with a focus on internal tools and data-driven solutions.
- Other info: Dynamic culture with great social events and a strong focus on personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re looking for a Product Manager to join our Product team at Blue Light Card, focused on building and evolving the internal tools and platforms that enable our teams to do their best work. You’ll sit within a cross‑functional squad, working closely with Engineering, Data, and Design, while partnering day‑to‑day with teams across Commercial, Operations, Member Support, Finance and beyond. Your focus will be on improving how we work, making our internal systems intuitive, reliable, scalable, and fit for the future. This is a hands‑on product role. You’ll balance strong discovery and problem framing with practical delivery, ensuring we solve the right problems and deliver high‑quality solutions. You’ll thrive here if you enjoy untangling operational complexity, improving workflows, and using data and AI thoughtfully to unlock smarter ways of working.
What You’ll Do
- Own end‑to‑end delivery of internal tools and platforms, from discovery through to launch and iteration
- Partner with internal teams to deeply understand workflows, pain points, and opportunities
- Translate needs into clear problem statements, prioritised backlogs, and measurable outcomes
- Identify opportunities for automation and AI‑enabled solutions to improve efficiency and accuracy
- Balance short‑term improvements with longer‑term platform scalability and reliability
- Work day‑to‑day with engineers, designers, and data partners to deliver high‑quality solutions
- Define and track success metrics focused on adoption, efficiency, reliability, and internal satisfaction
- Manage trade‑offs across differing priorities, aligning delivery to company goals
What You’ll Bring
- Proven background as a Product Manager, ideally focused on internal tools or platforms
- Hands‑on delivery experience, owning backlogs and driving execution
- Experience exploring AI, automation, or data‑driven tooling to improve ways of working
- Background in a scale‑up or high‑growth environment
- Experience in marketplace, ecommerce, affiliate, or similar platform‑led business models
- Strong understanding of operational workflows and internal user needs
- Ability to turn ambiguous requirements into clear priorities and outcomes
- Strong analytical and problem‑solving skills, using data to inform decisions
Our Culture
Our mission is simple – make heroes happy. Our members are the real‑life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world‑class service. We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in‑person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren’t able to offer fully remote working.
What We Offer
- Hybrid working and flexible hours
- EV charging and free parking onsite at HQ
- 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days
- A company bonus scheme
- Your own Blue Light Card and exclusive access to thousands of discounts
- Generous funded BUPA medical insurance covering pre‑existing conditions
- Auto‑enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions
- Enhanced parental leave and absence leave
- Healthcare cashback plan
- Employee assistance programme (including mental health support) and mental health first aiders
- Great social events e.g., festive party, summer party, team socials, sports matches
- Regular company‑wide recognition events e.g. monthly Light’s Up and annual Shine awards
- Relaxed dress code and modern office space (games area, chill‑out areas, bookclub, free drinks/snacks)
- Onsite gym at HQ (including access to free HIIT & stretch classes)
- Strong learning and development culture and personal growth fund
Product Manager in Leicester employer: Blue Light Card Ltd
Contact Detail:
Blue Light Card Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Blue Light Card on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. This insider info can give us a leg up!
✨Tip Number 2
Prepare for those tricky questions! Think about how your past experiences align with the role of Product Manager. We should be ready to discuss specific examples of how we've improved workflows or implemented AI solutions in previous jobs.
✨Tip Number 3
Show off our passion for the mission! When we chat with the hiring team, let’s express how excited we are about making heroes happy. Relating our personal values to the company’s mission can really make us stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in being part of the Blue Light Card family.
We think you need these skills to ace Product Manager in Leicester
Some tips for your application 🫡
Show Your Passion for Product Management: When writing your application, let your enthusiasm for product management shine through! Share specific examples of how you've tackled challenges in previous roles and how you can bring that experience to our team at Blue Light Card.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience with internal tools and platforms. We want to see how your skills align with our mission of improving workflows and making systems intuitive and reliable.
Be Data-Driven: Since we value data-driven decision-making, include any metrics or outcomes from your past projects that demonstrate your analytical skills. Show us how you've used data to inform your decisions and improve processes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at Blue Light Card Ltd
✨Know Your Product Inside Out
Before the interview, dive deep into understanding Blue Light Card's mission and the specific internal tools they use. Familiarise yourself with their product offerings and think about how you can contribute to improving workflows and user experiences.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully untangled operational complexities or improved processes. Be ready to discuss how you identified pain points and implemented solutions, especially using data and AI.
✨Understand Cross-Functional Collaboration
Since the role involves working closely with various teams, be prepared to discuss your experience in cross-functional environments. Highlight how you've partnered with engineering, design, and other departments to deliver high-quality solutions.
✨Be Ready to Discuss Metrics
Think about how you measure success in your projects. Be prepared to talk about the metrics you've used to track adoption, efficiency, and satisfaction in previous roles, and how you plan to apply that knowledge at Blue Light Card.