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- Tasks: Lead the strategy to enhance member engagement for 5.7 million members.
- Company: A leading membership organisation in Greater London with a focus on diversity.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in member experience and retention.
- Qualifications: Strong analytical skills and experience in lifecycle marketing.
- Other info: Collaborative environment with a commitment to diversity.
The predicted salary is between 48000 - 72000 £ per year.
A leading membership organization in Greater London is seeking an experienced Director of Engagement to define and deliver a comprehensive engagement strategy for its 5.7 million members. This full-time role focuses on enhancing member retention and lifetime value through a collaborative approach across various teams, including Product and Marketing.
Candidates should possess strong analytical skills and experience in lifecycle marketing, with a bonus for those familiar with engagement mechanics. A commitment to diversity and hybrid working is emphasized.
Director of Member Experience & Engagement employer: Blue Light Card Ltd
Contact Detail:
Blue Light Card Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Member Experience & Engagement
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s engagement strategies. We should be ready to discuss how our experience aligns with their goals, especially around member retention and lifecycle marketing.
✨Tip Number 3
Showcase our analytical skills! Bring examples of how we've used data to drive engagement in past roles. This will demonstrate our ability to enhance member value effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our fit for the Director of Member Experience & Engagement role.
We think you need these skills to ace Director of Member Experience & Engagement
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Member Experience & Engagement role. Highlight your experience in lifecycle marketing and any relevant analytical skills that align with our needs.
Showcase Your Collaborative Spirit: We love teamwork! In your application, share examples of how you've worked across different teams to enhance member engagement. This will show us you’re a great fit for our collaborative culture.
Emphasise Diversity Commitment: Since we value diversity, don’t hesitate to mention any experiences or initiatives that demonstrate your commitment to inclusivity. It’s important for us to see how you can contribute to our diverse environment.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Blue Light Card Ltd
✨Know Your Numbers
As a candidate for the Director of Member Experience & Engagement, it's crucial to come prepared with data. Familiarise yourself with key metrics related to member retention and lifetime value. Be ready to discuss how you've used analytics in previous roles to drive engagement strategies.
✨Showcase Collaborative Success
This role requires a collaborative approach, so be sure to highlight your experience working across teams like Product and Marketing. Prepare examples of successful projects where you engaged multiple stakeholders to achieve a common goal, demonstrating your ability to foster teamwork.
✨Engagement Mechanics Matter
If you have experience with engagement mechanics, make it a focal point in your interview. Discuss specific tactics you've implemented that enhanced member interaction and satisfaction. If you're not familiar, do some research on current trends and be ready to share your thoughts on what could work.
✨Embrace Diversity and Flexibility
With a commitment to diversity and hybrid working, it's important to express your alignment with these values. Share your experiences in diverse environments and how you've adapted to different working styles. This will show that you’re not just a fit for the role but also for the company culture.
