At a Glance
- Tasks: Manage and optimise the CRM system to support marketing and business development.
- Company: Award-winning national law firm with a focus on innovation.
- Benefits: Market rate salary, contract role with potential for growth.
- Other info: Ideal for those with a background in law or professional services.
- Why this job: Join a dynamic team and make a real impact in a prestigious firm.
- Qualifications: Experience with CRM systems, especially MS Dynamics/Peppermint, is essential.
The predicted salary is between 30000 - 40000 € per year.
An award-winning national law firm is looking for a CRM Manager to join one of their regional offices for a 12-month contract. The Interim CRM Manager will be a key member of the Marketing Communications team, responsible for the implementation, maintenance, and optimal use of the firm’s CRM system, Peppermint/Microsoft Dynamics. The role involves managing CRM data quality, supporting system users, and ensuring that the CRM supports business development and marketing efforts effectively.
The Responsibilities:
- Collaborate with the Business Development team to maintain data accuracy and streamline CRM processes, including pipeline management and campaign tracking.
- Develop and maintain marketing analytics dashboards and regular activity reports.
- Serve as the data guardian, overseeing data cleansing initiatives to remove obsolete or redundant information.
- Provide CRM training and create teaching materials for colleagues.
- Collaborate with end users and developers to refine and prioritise CRM functionality requests, ensuring alignment with business needs.
- Support the development and implementation of a CRM strategy that aligns with the firm’s goals and enhances BD focus.
- Establish policies and procedures for CRM software use and data management.
- Test new CRM programs and work with IT to ensure compliance and integration with existing systems.
- Stay informed about emerging CRM technologies that could benefit the firm.
The Candidate:
- Must have CRM system experience, preferably in a professional services or law firm setting.
- Strong preference for candidates with experience with MS Dynamics/Peppermint.
- Hands-on experience with CRM software management tools and strong knowledge of data management practices.
- Proven ability to manage multiple projects, and meet deadlines under pressure.
Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered.
CRM Manager (12 Month FTC) – Cardiff in Wales employer: Blue Legal
Join an award-winning national law firm in Cardiff as a CRM Manager, where you will be part of a dynamic Marketing Communications team dedicated to driving business development through effective CRM strategies. The firm fosters a collaborative work culture that prioritises employee growth, offering training and development opportunities while ensuring a supportive environment for innovation and excellence. With a commitment to maintaining high data quality and leveraging cutting-edge CRM technologies, this role provides a unique chance to make a meaningful impact within a prestigious legal setting.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager (12 Month FTC) – Cardiff in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and professional services sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your CRM experience, especially with MS Dynamics or Peppermint. Engage with relevant content and connect with professionals in your field to boost your visibility.
✨Tip Number 3
Prepare for interviews by brushing up on your CRM knowledge. Be ready to discuss how you’ve improved data quality or streamlined processes in past roles. Use specific examples to show how you can add value to the firm’s marketing and business development efforts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team and make an impact!
We think you need these skills to ace CRM Manager (12 Month FTC) – Cardiff in Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Manager role. Highlight your experience with CRM systems, especially MS Dynamics or Peppermint, and showcase any relevant achievements in data management or marketing analytics.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've worked on that relate to the responsibilities listed in the job description.
Showcase Your Data Skills:Since data quality is key for this position, be sure to emphasise your experience with data cleansing and management. Share examples of how you've improved data accuracy in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Blue Legal
✨Know Your CRM Inside Out
Make sure you’re well-versed in the specifics of CRM systems, especially Microsoft Dynamics and Peppermint. Familiarise yourself with their features and functionalities, as you’ll likely be asked how you can leverage these tools to enhance business development and marketing efforts.
✨Showcase Your Data Management Skills
Prepare examples that demonstrate your experience with data accuracy and management practices. Be ready to discuss how you've previously handled data cleansing initiatives and maintained high-quality CRM data, as this will be crucial for the role.
✨Collaborate Like a Pro
Highlight your ability to work with cross-functional teams, particularly the Business Development team. Think of specific instances where you’ve collaborated to streamline processes or improve CRM functionality, as teamwork is key in this position.
✨Stay Ahead of the Curve
Research emerging CRM technologies and trends that could benefit the firm. Being able to discuss innovative ideas or tools during your interview will show that you’re proactive and committed to enhancing the firm's CRM strategy.
