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- Tasks: Lead global client relationship initiatives and manage key accounts for top clients.
- Company: Join a leading international law firm known for its innovative approach and strong client focus.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a dynamic work environment.
- Why this job: Be part of a collaborative culture that values growth, client satisfaction, and strategic impact.
- Qualifications: Requires a degree in marketing, business, or finance with 10+ years in CRM or business development.
- Other info: This is a permanent role based in London, ideal for experienced professionals seeking new challenges.
The predicted salary is between 43200 - 72000 £ per year.
Location: London
Salary: Market Rate
Salary band: Dependant upon experience
Contract type: Permanent
Date posted: 21st July 2025
Blue Legal is partnering with a leading international law firm recruiting for a Senior Client Relationship Manager to join their London office. The role involves driving the Global CRM programmes, collaborating across practice groups and business units, and managing key account plans for top clients. This is an internal support role focused on growth and client retention.
Responsibilities:
- Support the rollout of global client initiatives and ensure organizational alignment.
- Identify growth opportunities through strategic planning and relationship mapping.
- Build strong relationships by understanding client portfolios and fostering connections across units.
- Promote best practices for client service, lead account reviews, resolve issues, and optimize spending.
- Track and escalate client service issues, focusing on client experience and scorecard objectives.
- Provide coaching, research, financial analysis, and reporting to guide strategy and assess initiatives.
Candidate Profile:
- Bachelor’s degree or professional qualification in marketing, business, finance, or related field, with 10+ years in business development or CRM in professional services, with strong financial sector knowledge.
- 8+ years managing client accounts and multiple client relationships or programmes.
- Excellent communication skills, experience presenting to senior stakeholders, solution-oriented approach.
- Skilled in InterAction or similar CRM systems; proficient in Microsoft Word, PowerPoint, Excel; strong organizational skills; able to work independently in high-pressure environments.
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We provide executive recruitment, search, career coaching for legal professionals, and support in business development, marketing, events, PR, and communications.
London Office
Blue Legal
70 Gracechurch St
London
EC3V 0HR
United Kingdom
0207 118 3003
New York Office
#J-18808-Ljbffr
Senior Client Relationship Manager employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Relationship Manager
✨Tip Number 1
Network strategically within the legal and financial sectors. Attend industry events, webinars, and conferences where you can meet potential colleagues or clients. Building relationships in these spaces can give you an edge when applying for the Senior Client Relationship Manager role.
✨Tip Number 2
Familiarise yourself with the latest trends in client relationship management and business development within the legal sector. Being knowledgeable about current practices will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven growth and improved client retention in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your achievements effectively.
✨Tip Number 4
Research Blue Legal thoroughly before your interview. Understand their values, recent initiatives, and client base. Tailoring your conversation to align with their goals will show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Senior Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management and business development. Emphasise your achievements in driving growth and managing key accounts, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the legal sector and your strategic approach to client relationships. Mention specific examples of how you've successfully implemented CRM initiatives in the past.
Highlight Relevant Skills: In your application, focus on your communication skills, experience with CRM systems, and ability to work under pressure. These are key attributes that the company is looking for in a Senior Client Relationship Manager.
Showcase Your Strategic Thinking: Demonstrate your ability to identify growth opportunities and develop strategic plans. Use examples from your previous roles to illustrate how you've successfully mapped client relationships and driven organisational alignment.
How to prepare for a job interview at Blue Legal
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Senior Client Relationship Manager. Familiarise yourself with global CRM programmes and how they align with business units. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your ability to foster connections across different teams and how this has led to growth opportunities for previous employers.
✨Be Ready to Discuss Financial Acumen
Since the role requires strong financial sector knowledge, be prepared to discuss your experience with financial analysis and reporting. Bring specific examples of how you've used these skills to guide strategy and assess initiatives.
✨Demonstrate Your Problem-Solving Abilities
The role involves resolving client service issues and optimising spending. Think of instances where you've successfully tackled challenges in client management and be ready to share these stories to illustrate your solution-oriented approach.
