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- Tasks: Lead client engagement initiatives and enhance relationships with key stakeholders.
- Company: Join a top-tier professional services firm with a focus on client care.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real impact by driving service excellence and innovation in client relationships.
- Qualifications: Strong communication skills, analytical mindset, and project management experience required.
- Other info: Collaborative culture with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Salary: Market Rate
Salary band: Dependant upon experience
Contract type: Permanent
Date posted: 27th August 2025
We are working with a leading professional services firm to recruit a Client Relationship Assistant Manager to join their established Marketing & BD function. This is an exciting opportunity to play a pivotal role in delivering the firm-wide client care programme, helping to strengthen relationships and drive service excellence across priority clients.
The Responsibilities:
- Deliver a structured, firm-wide approach to client feedback and engagement, ensuring consistent processes and collaboration with senior stakeholders.
- Manage and mentor a Senior Client Care Executive, supporting their development and ensuring smooth day-to-day operations.
- Project manage client feedback surveys and interview cycles, monitoring responses, preparing reports, and presenting insights to senior leadership.
- Analyse client data and feedback to identify service improvements, competitor intelligence, and new business opportunities.
- Collaborate with internal teams to maintain reporting dashboards, CRM data, and client intelligence tools.
- Keep abreast of market trends and competitor activity, sharing insights to enhance the client care programme.
The Candidate:
- Strong communication and relationship management skills, with the ability to engage confidently with stakeholders at all levels.
- Commercially minded and proactive, able to spot opportunities for innovation and programme development.
- Excellent analytical skills with experience working with large data sets and tools such as Excel, Power BI or similar.
- Proven project management abilities, highly organised with the capacity to manage multiple priorities.
- Experience with feedback platforms (e.g. Qualtrics, Questback, MS Forms) and handling sensitive data with discretion.
- Professional, resilient and collaborative, with a client-focused mindset.
Client Relationship Assistant Manager in London employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Relationship Assistant Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its client care programme. We want you to be able to discuss how you can contribute to their goals and show off your analytical skills with real examples from your past experiences.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We’ve got all the resources you need to showcase your skills and experience effectively. Let’s get you that Client Relationship Assistant Manager position!
We think you need these skills to ace Client Relationship Assistant Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Relationship Assistant Manager role. Highlight your relevant experience and skills that match the job description, especially in client engagement and project management.
Showcase Your Analytical Skills: Since the role involves analysing client data and feedback, be sure to mention any experience you have with data analysis tools like Excel or Power BI. Share specific examples of how you've used these skills to drive service improvements.
Demonstrate Your Communication Skills: Strong communication is key for this position. Use your application to showcase your ability to engage with stakeholders at all levels. Consider including examples of successful collaborations or presentations you've led.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves and you can stay updated on your application status.
How to prepare for a job interview at Blue Legal
✨Know Your Client Care Inside Out
Make sure you understand the firm's client care programme thoroughly. Familiarise yourself with their approach to client feedback and engagement, as well as any recent initiatives they've launched. This will help you demonstrate your genuine interest in the role and how you can contribute.
✨Show Off Your Analytical Skills
Prepare to discuss your experience with data analysis and tools like Excel or Power BI. Bring examples of how you've used data to drive service improvements or identify new business opportunities. This will showcase your analytical mindset and ability to make data-driven decisions.
✨Demonstrate Project Management Prowess
Be ready to talk about your project management experience, especially in relation to client feedback surveys or similar projects. Highlight specific instances where you've successfully managed multiple priorities and delivered results, as this is crucial for the role.
✨Engage with Stakeholders Confidently
Practice your communication skills and think of ways to engage with stakeholders at all levels. Prepare examples of how you've built relationships in previous roles, as strong relationship management is key for a Client Relationship Assistant Manager.
