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- Tasks: Drive client development and manage key accounts for a leading law firm.
- Company: Join a top-tier law firm with a focus on innovation and client success.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact by enhancing client relationships and driving strategic initiatives.
- Qualifications: Experience in client programme management and strong organisational skills.
The predicted salary is between 45000 - 55000 £ per year.
Blue Legal are partnering with a leading law firm who are recruiting for a Senior Client Programme Manager to join their Bristol or Edinburgh office. The role involves working closely with the Head of Client Programme to support the firm’s Markets strategy by driving forward three key strategic client development work streams.
- Lead the implementation and day-to-day management of the Key Account Management (KAM) programme across the firm.
- Manage a portfolio of key clients, developing strategic account plans and driving client growth and cross-selling opportunities.
- Establish consistent account management standards, reporting processes, and KPI tracking, supported by enhanced CRM systems.
- Lead the Client Listening programme, improving the volume, quality, and use of client feedback to drive continuous improvement.
- Proven track record of delivering client programmes, managing processes, and implementing change, ideally within professional services.
- Flexible with excellent time management, capable of overcoming challenges and maintaining focus despite setbacks.
Engagement Officer and Programme Co-ordinator employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Officer and Programme Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the legal sector, especially those who work at firms you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with client programmes and account management. Use specific examples to demonstrate how you've driven growth and improved processes.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to firms you admire and express your interest in their client development initiatives. You never know when a position might become available!
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Engagement Officer and Programme Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Officer and Programme Co-ordinator role. Highlight your experience in client programme management and how it aligns with the firm's Markets strategy.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven client growth or improved processes in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Blue Legal
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Engagement Officer and Programme Co-ordinator role. Familiarise yourself with the key account management processes and client development strategies mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in managing client programmes and implementing change. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you clearly convey how your skills align with what the firm is looking for.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the firm's Markets strategy and the Key Account Management programme. This not only shows your enthusiasm but also gives you a chance to assess if the company culture and values align with yours.
✨Demonstrate Flexibility and Resilience
Given the nature of the role, it's important to convey your ability to manage challenges and maintain focus. Share examples of how you've successfully navigated setbacks in previous roles, highlighting your time management skills and adaptability. This will reassure the interviewers that you can thrive in a dynamic environment.