At a Glance
- Tasks: Execute campaigns, automate processes, and develop data-driven strategies.
- Company: Leading accountancy firm with a focus on marketing and growth.
- Benefits: Market rate salary, permanent contract, and opportunities for professional development.
- Other info: Tech-savvy environment with opportunities for career advancement.
- Why this job: Join a dynamic team and make an impact in CRM and digital marketing.
- Qualifications: 2-3 years of Dynamics 365 experience and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
A leading accountancy firm is looking for a skilled and proactive CRM Specialist to join their Marketing and Growth team. The role will involve executing campaigns, automating processes, and supporting the development of data-driven strategy to ensure seamless collaboration across the teams.
Responsibilities
- Collaborate with the CRM Manager to develop and optimise the system to align with business objectives.
- Lead efforts to understand business needs, gather requirements, and communicate with stakeholders.
- Implement automated workflows using PowerAutomate to improve efficiency and reduce manual processes.
- Support back-end development and configuration of Dynamics365, including managing tables, fields, forms, and views.
- Play a key role in training and supporting end-users to optimize system usage.
- Measure and track sales pipeline, client experiences, and service quality levels with the CRM Manager.
- Analyse client data to identify opportunities for growth through segmentation, behaviour patterns, and preferences.
The Candidate
- 2-3 years of experience in CRM roles with expertise in optimising and configuring Dynamics-365 systems, including backend work.
- Skilled in creating automated workflows using PowerAutomate and integrating CRM systems with other platforms.
- Strong communication skills with the ability to engage stakeholders at all levels and a keen eye for detail in data analysis and system customisation.
- Proficient in building customer journeys for lifecycle stages like onboarding, retention, and reactivation, with problem-solving and analytical skills.
- Tech-savvy and eager to learn, particularly in CRM and digital marketing, with the ability to create PowerBI dashboards a plus.
CRM Specialist employer: Blue Legal
Join a leading accountancy firm in London, where you will thrive in a dynamic and collaborative work culture that values innovation and professional growth. As a CRM Specialist, you will benefit from a supportive environment that encourages skill development, offers competitive salaries, and provides opportunities to engage with diverse teams on impactful projects. With a focus on employee well-being and career advancement, this role is perfect for those seeking meaningful and rewarding employment in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your CRM projects, especially those involving Dynamics 365 and PowerAutomate. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions and scenarios. Think about how you've optimised systems in the past and be ready to discuss your approach to data analysis and stakeholder engagement.
✨Tip Number 4
Don't forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace CRM Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Specialist role. Highlight your 2-3 years of experience with Dynamics 365 and any relevant campaigns you've executed. We want to see how your skills align with our needs!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Include specific examples of how you've implemented automated workflows using PowerAutomate or optimised CRM systems. This helps us see your practical experience in action.
Engage with the Job Description:Read the job description carefully and address the key responsibilities in your application. We love it when candidates show they understand what we’re looking for and how they can contribute to our Marketing and Growth team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Blue Legal
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your Dynamics 365 knowledge before the interview. Be ready to discuss specific features you've used, how you've optimised systems in the past, and any challenges you've faced. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Automation Skills
Since the role involves implementing automated workflows using PowerAutomate, prepare examples of how you've successfully created automation in previous roles. Bring along any metrics or results that demonstrate the efficiency gains from your work—this will really impress the interviewers!
✨Engage with Stakeholders
Communication is key in this role, so think of instances where you've collaborated with different teams or stakeholders. Be ready to share how you gathered requirements and communicated needs effectively. This will highlight your ability to work cross-functionally, which is crucial for a CRM Specialist.
✨Data Analysis is Your Best Friend
The job requires analysing client data to identify growth opportunities, so be prepared to discuss your experience with data analysis. Bring examples of how you've segmented data or identified behaviour patterns in the past. Showing your analytical skills will demonstrate your capability to drive data-driven strategies.
