Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and optimise the CRM system while ensuring data quality and integrity.
- Company: Join an award-winning national law firm with a strong reputation in the legal sector.
- Benefits: Enjoy a collaborative work environment and opportunities for professional development.
- Why this job: Be part of a dynamic team, implementing innovative CRM solutions that drive success.
- Qualifications: 3+ years of CRM experience, preferably in a legal or professional services setting.
- Other info: Only candidates with relevant sector experience will be considered.
The predicted salary is between 36000 - 60000 £ per year.
An award-winning national law firm is looking for a CRM Manager to join one of their UK offices. This role will sit within the Marketing Communications team and collaborate with key senior stakeholders across the firm, to implement the firm’s new CRM system (Microsoft Dynamics), along with associated CRM systems to maintain data quality. The successful candidate will be also responsible for ensuring data quality and resolving CRM program issues in a timely manner.
The Responsibilities:
- Use of the CRM system to ensure data quality, working closely to the wider BD team, including pipeline management and tracking campaigns
- Ownership of the CRM system ensuring data integrity is maintained at all times
- Coordinating training sessions and distributing CRM knowledge throughout the firm.
- Ensure CRM systems are in line with corporate objectives and able to resolve business requirement issues.
- Support in the development of long-term strategic goals to achieve high data quality, in line with CRM users and other key stakeholders.
- Implement policies and procedures for CRM software administration and implement best practice.
- Collaborate with analysts and developers on the testing of new CRM programs and applications.
The Candidate:
- Previous CRM system experience, 3+ years would be desirable.
- Experience working within a Legal / Professional Services environment.
- Experience/Knowledge of Microsoft Dynamics (Advantageous).
- Demonstrable experience in the development and implementation of CRM software solutions, and automated software management tools.
Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.
Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work.
The Recruitment Process – How to get it right!
The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It’s important to know how to get the most out of your recruitment specialists (…)
Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals.
London
0207 118 3003
New York
#J-18808-Ljbffr
CRM Manager employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics, as it's a key part of the role. Consider taking an online course or tutorial to boost your knowledge and show your commitment to mastering the system.
✨Tip Number 2
Network with professionals in the legal sector who have experience with CRM systems. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've maintained data quality in previous roles. Think about challenges you faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Research the law firm’s values and recent projects. Tailor your conversations during interviews to align your experience with their goals, showing that you're not just a fit for the role but also for the company culture.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous CRM experience, especially within a legal or professional services environment. Emphasise your familiarity with Microsoft Dynamics and any relevant achievements in data management.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about CRM systems and how your skills align with the responsibilities outlined in the job description. Mention specific examples of how you've improved data quality or resolved CRM issues in past roles.
Showcase Relevant Experience: When detailing your work history, focus on your experience with CRM software solutions and automated management tools. Highlight any training sessions you've coordinated or knowledge you've shared with colleagues to demonstrate your collaborative skills.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a CRM Manager role.
How to prepare for a job interview at Blue Legal
✨Know Your CRM Systems
Make sure you have a solid understanding of CRM systems, especially Microsoft Dynamics. Be prepared to discuss your previous experiences with CRM software and how you've ensured data quality in past roles.
✨Showcase Your Collaboration Skills
As this role involves working closely with senior stakeholders and the wider BD team, be ready to provide examples of how you've successfully collaborated in previous positions. Highlight any training sessions you've coordinated or knowledge you've shared.
✨Demonstrate Problem-Solving Abilities
The firm is looking for someone who can resolve CRM program issues efficiently. Prepare to discuss specific challenges you've faced in previous roles and how you overcame them, particularly in a legal or professional services environment.
✨Align with Corporate Objectives
Understand the importance of aligning CRM systems with corporate goals. Be ready to talk about how you've contributed to strategic goals in the past and how you plan to ensure that CRM practices support the firm's objectives.
