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For Companies At a Glance
- Tasks: Lead the CRM strategy and optimise systems for client development.
- Company: Join a prestigious international law firm with a dynamic marketing team.
- Benefits: Competitive salary, professional growth, and a collaborative work environment.
- Why this job: Make a real impact on client relationships and drive business success.
- Qualifications: Experience in CRM management, preferably in legal or professional services.
- Other info: Opportunity to lead a team and enhance your career in a global setting.
The predicted salary is between 36000 - 60000 £ per year.
Blue Legal is excited to partner with a prestigious international law firm in the search for a CRM Manager to join their Marketing & Business Development team. This is an exciting opportunity for a highly motivated CRM professional to take ownership of the firm’s CRM strategy, drive operational excellence, and support a global team in strengthening client relationships.
The Responsibilities:
- Collaborate with senior leadership to define, refine, and execute the firm’s CRM strategy, ensuring firmwide alignment and best practice implementation.
- Oversee day-to-day management of CRM systems, ensuring they are optimised for client development, relationship mapping, and business development activities.
- Lead a small team, setting clear objectives, providing support and guidance, and ensuring high performance.
- Provide CRM-driven insights and intelligence for strategic planning, pitches, and key client programs across regions.
- Develop and deliver CRM training for various teams, ensuring widespread adoption of best practices across the firm.
- Manage CRM data standards, ensuring compliance with GDPR and other data protection regulations, while maintaining high-quality, actionable data.
The Candidate:
- Significant experience in CRM management, preferably in a professional services or legal environment, with a strong understanding of client development and business development processes.
- Proven experience with major CRM platforms (e.g., InterAction, Vuture) and a track record of successfully managing system enhancements and integrations.
- Strong people management experience with the ability to lead, motivate, and develop a team.
- Ability to translate high-level firm goals into actionable CRM initiatives that drive performance and business growth.
- In-depth knowledge of data protection laws, including GDPR and PECR, with a focus on CRM-related compliance.
- Collaborative & Organised: Strong collaborative approach, with excellent organisational skills and attention to detail.
CRM Manager employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and professional services sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a personal website or an online portfolio that highlights your CRM achievements and projects. This is a great way to stand out and give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the firm’s current CRM strategies and challenges. Tailor your responses to show how your experience aligns with their needs. We want to see you shine, so practice articulating your ideas clearly and confidently!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always updating our listings, so keep checking back for new opportunities that match your skills and interests.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Manager role. Highlight your experience in CRM management, especially in professional services or legal environments. We want to see how your skills align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to the firm's CRM strategy. Keep it engaging and relevant to the position – we love a good story!
Showcase Your People Management Skills: Since this role involves leading a small team, make sure to highlight your people management experience. Share examples of how you've motivated and developed teams in the past. We’re looking for someone who can inspire others!
Follow Up After Applying: Once you've sent your CV and cover letter, don’t hesitate to follow up! A quick call to check in shows your enthusiasm for the role. Plus, it gives us a chance to get to know you a bit better. Remember, we’re just a phone call away!
How to prepare for a job interview at Blue Legal
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM platforms mentioned in the job description, like InterAction and Vuture. Familiarise yourself with their features and how they can enhance client relationships. This will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Since the role involves leading a small team, be prepared to discuss your people management experience. Think of specific examples where you’ve motivated a team or driven performance. Highlighting your ability to set clear objectives and support your team will make you stand out.
✨Understand Data Protection Regulations
Brush up on GDPR and other data protection laws relevant to CRM. Be ready to discuss how you’ve ensured compliance in previous roles. This knowledge is crucial for maintaining high-quality, actionable data, which is a key responsibility in this position.
✨Align with Firm Goals
Prepare to talk about how you can translate high-level firm goals into actionable CRM initiatives. Think of examples from your past where you’ve successfully aligned CRM strategies with business development objectives. This will demonstrate your strategic thinking and understanding of the firm's needs.
