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For Companies At a Glance
- Tasks: Support CRM data management and enhance digital marketing efficiency.
- Company: Join a leading law firm renowned for its IP services.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values innovation and data quality.
- Qualifications: Experience with CRM systems, data management, and digital marketing platforms required.
- Other info: Candidates must have relevant experience in specific sectors like law or finance.
The predicted salary is between 36000 - 60000 £ per year.
A renowned law firm known for providing IP services is seeking a CRM Executive to join their London team. This role will support the day-to-day administration of data within the firm’s CRM system (InterAction) and associated digital marketing platforms, including their patent management platform, to streamline processes and enhance efficiency.
The Responsibilities:
- Ensuring accuracy of client and contact data in InterAction and compliance with GDPR.
- Managing data rules to maintain data quality, including contact management, identifying duplicate information, searches, folder management, and data conflict resolution.
- Actively contributing innovative ideas to streamline CRM practices and data quality efforts.
- Maintaining and updating data in Excel spreadsheets.
- Capturing and managing webinar and event attendance on client records.
- Handling webinar setup, production, and reporting via ON24.
- Managing email campaign setup, distribution, and reporting through Concep.
- Supporting various marketing and business development activities as needed.
- Monitoring the CRM inbox for the firm.
The Candidate:
- Experience/knowledge in data management, including experience with CRM systems and digital marketing platforms.
- Proficiency in Excel, including the ability to manipulate data, create pivot tables, and manage spreadsheets.
- Familiar with GDPR and ensuring data is compliant with data protection laws.
- Experience with digital marketing platforms, including InterAction, Concep, and webinars (ON24).
Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.
CRM Executive – InterAction employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive – InterAction
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, particularly InterAction and Concep. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network within the legal sector to connect with professionals who have experience in CRM roles. Attend industry events or webinars to gain insights and potentially meet someone who can refer you to the position.
✨Tip Number 3
Brush up on your knowledge of GDPR regulations, as compliance is crucial for this role. Being able to discuss how you would ensure data protection in your previous roles can demonstrate your suitability.
✨Tip Number 4
Prepare examples of how you've contributed to improving data quality or streamlining processes in past positions. This will show your proactive approach and ability to add value to the team at StudySmarter.
We think you need these skills to ace CRM Executive – InterAction
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data management and CRM systems, particularly any work you've done in law firms or similar sectors. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of GDPR compliance and your proficiency with digital marketing platforms like InterAction and Concep. Mention specific examples of how you've contributed to data quality and CRM practices in previous roles.
Showcase Technical Skills: In your application, emphasise your Excel skills, especially your ability to manipulate data and create pivot tables. If you have experience with webinar setups or email campaigns, be sure to include that as well.
Highlight Relevant Experience: Clearly outline your previous roles in law firms, accountancy firms, or other relevant sectors. This is crucial as only candidates with this specific experience will be considered. Make sure to detail your responsibilities and achievements in those positions.
How to prepare for a job interview at Blue Legal
✨Know Your CRM Systems
Familiarise yourself with InterAction and other CRM systems mentioned in the job description. Be prepared to discuss your experience with these platforms and how you've used them to manage data effectively.
✨Demonstrate Data Management Skills
Showcase your proficiency in Excel by discussing specific examples where you've manipulated data, created pivot tables, or managed spreadsheets. This will highlight your ability to handle the data management aspects of the role.
✨Understand GDPR Compliance
Brush up on GDPR regulations and be ready to explain how you ensure compliance in your previous roles. This is crucial for maintaining data quality and protecting client information.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific situations, such as resolving data conflicts or managing webinar setups. Think through your past experiences and be ready to share relevant examples.
