At a Glance
- Tasks: Enhance client relationships and drive engagement in a dynamic law firm environment.
- Company: Join a premier international law firm known for its collaborative culture and high-performance teams.
- Benefits: Enjoy a competitive salary, professional growth opportunities, and a supportive work environment.
- Why this job: Be part of a team that values strategic thinking and client satisfaction while making a real impact.
- Qualifications: Experience in client relationship management within professional services is essential.
- Other info: Only candidates with relevant legal or professional services experience will be considered.
The predicted salary is between 43200 - 72000 £ per year.
A premier international law firm is seeking a Client Relationship Manager to work closely with its relationship partners and global client teams. The role focuses on enhancing relationships with high-priority clients, cross-selling, revenue expansion, and developing deep client connections to support growth within a collaborative, high-performance environment.
Responsibilities:
- Collaborate with relationship partners and client teams to strengthen relationships, cross-sell services, and identify growth opportunities.
- Act as the primary contact for relationship management, driving client engagement and satisfaction.
- Contribute to client plans with specific goals; create growth opportunities based on market developments and align activities with the firm’s strategy.
- Lead preparation for client meetings, capturing key actions and creating tailored reports.
- Respond to queries on panel arrangements with support from the risk team.
- Track financial and client relationship metrics, identifying areas for potential improvement and investment.
- Ensure client teams are updated with relevant information and resources; work with BDM and other teams to meet client needs and strategic goals.
The Candidate:
- Proven client relationship management and business development experience in professional services, ideally in a partnership setting.
- Strong communication, client service focus, commercial insight, and strategic thinking.
- Self-starter, adaptable, and a strong team player with an awareness of the legal market and relevant sectors.
Please note: Only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. We regret that applications outside these areas will not be accepted.
Client Relationship Manager (FTC) employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (FTC)
✨Tip Number 1
Network within the legal sector to connect with professionals who can provide insights into the firm’s culture and client expectations. Attend industry events or webinars where you can meet potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the firm's key clients and recent projects. This knowledge will help you demonstrate your understanding of their needs and how you can contribute to enhancing those relationships during interviews.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage client relationships and drive business development. Tailor these examples to reflect the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on market trends and challenges within the legal sector. Being able to discuss these topics intelligently during your conversations will show your strategic thinking and commercial insight, which are crucial for this role.
We think you need these skills to ace Client Relationship Manager (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management and business development, particularly within professional services. Use specific examples that demonstrate your ability to enhance client relationships and drive growth.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your experience in collaborating with teams, driving client engagement, and your understanding of the legal market. Make it personal and show your enthusiasm for the position.
Highlight Relevant Experience: In your application, clearly outline your previous roles in law firms or similar environments. Focus on achievements that showcase your strategic thinking and ability to identify growth opportunities for clients.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-facing role.
How to prepare for a job interview at Blue Legal
✨Understand the Firm's Culture
Before your interview, take some time to research the law firm's culture and values. Understanding their approach to client relationships and teamwork will help you align your answers with what they value most.
✨Prepare Specific Examples
Be ready to discuss specific instances where you've successfully managed client relationships or driven business development. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Strategic Thinking
Demonstrate your ability to think strategically about client engagement and growth opportunities. Discuss how you've identified market trends in the past and how you can apply that insight to benefit the firm.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and helps you assess if the firm is the right fit for you. Consider asking about their approach to client relationship management and future growth plans.