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For Companies At a Glance
- Tasks: Lead the rollout of a new CRM system and enhance client management strategies.
- Company: Join one of the UK's top national law firms with a focus on innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact on client development and growth in a prestigious firm.
- Qualifications: Experience in CRM roles within professional services and strong data analysis skills.
- Other info: Opportunity for career advancement in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Blue Legal are delighted to present an excellent opportunity to join one of the UK's leading national law firms. They are looking for a CRM Manager to join their team, this role will play a pivotal part in the implementation of a new CRM system and work closely with the Head of Digital and BD Director. This role will then support the firm's overall strategic client development and growth programme.
The Responsibilities:
- Work closely with the BD Director and Head of Digital to roll out a new CRM system.
- Collaboratively work with key stakeholders and users across the organisation to improve the firm's marketing, sales and client management efforts through use of insights, data analytics and reporting.
- Work closely with the Head of Digital on CRM website and email marketing integration.
- Assist the Director of BD and Head of Digital with the customisation and development of the firm's CRM systems and processes.
- Continuously improve training programmes: gather innovative uses of the firm's CRM systems.
- Support and constructively challenge existing CRM processes, making recommendations that will increase team efficiency.
The Candidate:
- Previous experience working in a CRM focused role.
- Experience of working in a professional services firm.
- Excellent Microsoft skills: Outlook, Word and PowerPoint.
- Data management and data analysis skills.
- Proven ability to learn to use unfamiliar software and systems quickly.
Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered.
CRM Manager in Birmingham employer: Blue Legal
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal sector and let them know you're on the hunt for a CRM Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get familiar with the latest CRM tools and trends. Brush up on your data analytics skills and be ready to discuss how you can leverage insights to improve client management. This will show potential employers that you're not just a fit, but a forward-thinking candidate.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM systems and client development. Think about specific examples from your past experience that demonstrate your ability to implement and improve CRM processes effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace CRM Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Manager role. Highlight your previous experience in CRM-focused roles and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Don’t forget to mention your experience in professional services firms, as that’s a must for us.
Showcase Your Data Skills: Since this role involves data management and analysis, make sure to showcase your skills in these areas. Provide examples of how you've used data to improve processes or drive results in your previous roles. We love seeing numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Blue Legal
✨Know Your CRM Inside Out
Before the interview, make sure you’re familiar with various CRM systems, especially those used in legal firms. Brush up on your knowledge of data management and analytics, as these will be key topics during your discussion.
✨Showcase Your Collaborative Spirit
This role involves working closely with the BD Director and Head of Digital. Be prepared to share examples of how you've successfully collaborated with stakeholders in previous roles, highlighting your ability to improve processes and drive efficiency.
✨Prepare for Technical Questions
Expect questions about your experience with Microsoft tools and any CRM software you've used. Be ready to discuss specific projects where you’ve implemented or improved CRM systems, focusing on the outcomes and benefits.
✨Demonstrate Continuous Improvement Mindset
The firm is looking for someone who can challenge existing processes and suggest improvements. Think of instances where you’ve identified inefficiencies and how you proposed solutions. This will show your proactive approach and commitment to growth.
