At a Glance
- Tasks: Lead a team, uphold standards, and manage operations in a flagship London workspace.
- Company: Blue Gem, a premium workspace provider in London with a focus on hospitality.
- Benefits: Competitive salary, bonus potential, and a clear path to Operations Director.
- Other info: Supportive training and a vibrant team culture with genuine growth opportunities.
- Why this job: Join a growing company and take the next step in your career with real impact.
- Qualifications: Strong leadership skills, clear communication, and a client-first mindset.
The predicted salary is between 40000 - 45000 £ per year.
You're not stuck. You're waiting. The best number-twos we meet aren't struggling. They're trusted. They run the floor, hold the standards, and cover the manager without being asked. But quietly, they know they're ready for the building to be theirs, and nobody's handed them the keys yet.
WHO WE ARE
Blue Gem operates some of London's most premium workspaces. We design, build and run beautiful, hospitality-led buildings where the UK's most discerning companies choose to work. Our standards are uncompromising. Our brand is built on detail. We're growing fast, we're opening new buildings, and we're hiring the people who'll grow with us.
THE OPPORTUNITY
Be the number two in one of our flagship Central London centres. Own the standards, support the team, and learn to run the building as your own. £40,000-£45,000 plus up to 25% site bonus, with a real, supported path to Operations Director within 2-3 years. This is the seat that builds General Managers. You partner the GM on everything, and when they're not in the building, you are the building. Two roles available.
WHAT YOU'LL OWN
- Champion centre standards. Impeccable presentation and exceptional service, day in, day out.
- Support and lead the team. On-site staff management, mentoring, 1-2-1s and development plans.
- Deputise for your manager. Step up and run the centre confidently when needed.
- Support the commercials. Revenue tracking, budget monitoring and helping review the site P&L.
- Drive renewals and service reviews. Track renewals, prepare paperwork and help keep clients delighted.
WHO WE'RE LOOKING FOR
We hire on character first. Skills can be taught, the person you already are cannot. We're looking for someone who brings:
- Team leadership. You motivate and develop the on-site team, leading by example.
- Clear communicator. Professional and warm with clients, team and your manager.
- Client-first mindset. You deliver a warm, attentive client experience.
- Commercial awareness. You support billing, budget monitoring and basic P&L.
- Flexible and hands-on. You step in wherever the centre needs, including for the GM.
And three things we can't train:
- Positively Responsive, with a smile.
- Genuinely Thoughtful, with a point of view.
- Devoted to Deliver, empowered to act.
WHERE THIS ROLE TAKES YOU
Deputy Manager → General Manager → Senior Operations Manager. And the horizon for the right person: a real shot at Operations Director within 2-3 years, backed by a thorough, supportive development programme delivered at the pace that suits you.
WHY YOU'LL LOVE IT HERE
- Flagship Central London buildings. You'll work somewhere you're proud of.
- Real, fast growth. A business opening new buildings means genuine room to climb.
- Backed, not thrown in. Supportive training at a pace that suits you.
- A genuine team. Events, lunches and a one-team culture where people look out for each other.
The numbers behind that:
- 30% of our people have been promoted
- 86% are proud to work here
- 84% say the training is outstanding
- 98% portfolio occupancy, versus 83–88% across the industry
THIS COULD BE YOUR STORY
Every one of these roles has a real shot at Operations Director in 2–3 years. Here's the proof. Indre Vasiliauskaite, Now Executive Director, Blue Gem. Indre didn't come from our sector. She built her foundation in client-facing roles elsewhere, where service, standards and a feel for people became second nature. We hired her for exactly that. Everything that followed, she earned. Her path ran from a client-facing foundation, to Business Manager at Blue Gem, to Head of Operations within three years, to the Operating Board, to the top table as Executive Director. She started where you're starting. The next chapter could be yours.
ONE MORE THING
We hire purely on character and values, and we welcome people from every background and walk of life. Send your CV and a line about you to . Tell us, in your own words, why this seat is yours.
Blue Gem - London's most considered workspaces
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Blue Gem Holdings Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Blue Gem Holdings Ltd
Don't be shy about reaching out to Blue Gem Holdings Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Blue Gem Holdings Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Blue Gem Holdings Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
