At a Glance
- Tasks: Coordinate and deliver engaging online training programmes for members and learners.
- Company: Join a professional membership organisation with a focus on learning and development.
- Benefits: Hybrid working, opportunities for professional growth, and a collaborative team environment.
- Other info: Exciting role with excellent career progression opportunities in the L&D field.
- Why this job: Make a real impact in digital learning while enhancing your skills in a dynamic setting.
- Qualifications: Experience in training administration and LMS management is preferred.
The predicted salary is between 30000 - 40000 € per year.
Our client, a professional membership organisation, is seeking an L&D Coordinator to join their Training Team. This is an exciting opportunity for an organised and digitally minded learning professional to support the delivery of the online training programmes for members and external learners. This role will suit someone with experience in training administration, LMS management and webinar coordination who enjoys working collaboratively across teams and delivering an excellent learner experience. You will play a key role in the end-to-end administration and delivery of digital learning programmes, supporting learner engagement, maintaining training content and ensuring smooth operational delivery across multiple systems. This role is a London hybrid position.
- Manage the full training administration cycle across the CRM, LMS and website in line with the training programme schedule.
- Set up online courses, manage learner registrations and provide access to training content.
- Monitor learner engagement and progression throughout online programmes.
- Collect and evaluate learner feedback, identifying opportunities for content and process improvements.
- Host and provide technical support for live webinars and virtual training sessions.
- Upload and maintain digital learning content, ensuring materials remain accurate, up to date and aligned with brand guidelines.
- Support training content updates in response to learner feedback and legislative or regulatory changes.
- Maintain training booking pages and assist with website content updates through the CMS.
- Update and support training newsletters and marketing communications using digital marketing tools.
- Process bookings and respond to learner enquiries via phone and email, delivering excellent customer service.
- Work closely with Finance and IT teams to manage training-related transactions and resolve invoicing queries.
- Maintain accurate learner and membership data within the CRM system.
- Build effective working relationships with internal stakeholders, trainers, consultants and external suppliers.
Qualifications
- L&D qualifications are desirable but not essential.
- Awareness of current trends within digital learning and professional development.
- A proactive approach to continuous learning and professional development.
Experience
- Minimum of 2 years’ experience using a CRM system within a training, education or learning environment.
- Experience working in a training administration or learning support role using an LMS.
- Experience supporting online training delivery and webinars.
- Experience analysing feedback and reporting data using Excel.
- Experience working within a membership organisation would be advantageous.
- Experience using Microsoft Dynamics and digital marketing platforms would be beneficial.
Skills
- Strong administration and organisational skills with excellent attention to detail.
- Advanced knowledge of Learning Management Systems (LMS) and CRM systems.
- Confident using Microsoft Office applications including Word, Excel and PowerPoint.
- Ability to manage multiple tasks and deadlines simultaneously.
- Strong communication and stakeholder management skills.
- Excellent customer service skills with a proactive and collaborative approach.
- Experience editing and uploading website content.
- Ability to work independently as well as collaboratively within a team environment.
- Strong analytical skills with experience evaluating data and learner feedback.
- Understanding of online learning delivery and digital learning best practice.
Learning and Development Coordinator in London employer: Blue Eskimo
Join a dynamic professional membership organisation that values collaboration and innovation in the Learning and Development sector. As a Learning and Development Coordinator, you will benefit from a supportive work culture that prioritises employee growth and development, offering opportunities to enhance your skills in a hybrid London environment. With a focus on delivering exceptional learner experiences and engaging with cutting-edge digital learning tools, this role is perfect for those looking to make a meaningful impact while enjoying a flexible and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the L&D field and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet new people and make a lasting impression.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with LMS management, training administration, and webinar coordination. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its training programmes. Be ready to discuss how your background aligns with their needs and share examples of how you've improved learner engagement in the past.
✨Tip Number 4
Don't forget to apply through our website! We have loads of exciting opportunities waiting for you, and applying directly can give you an edge over other candidates. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Learning and Development Coordinator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in training administration and LMS management. We want to see how your skills align with the role of Learning and Development Coordinator, so don’t hold back on showcasing your relevant achievements!
Show Off Your Digital Skills:Since this role involves managing online training programmes, it’s crucial to demonstrate your digital savvy. Mention any experience you have with CRM systems, LMS platforms, or webinar coordination. We love seeing candidates who are comfortable in the digital learning space!
Highlight Collaboration Experience:This position requires working closely with various teams, so be sure to mention any collaborative projects you've been part of. We appreciate candidates who can work well with others and contribute to a positive learner experience, so share those stories!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Blue Eskimo
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Learning and Development Coordinator role. Brush up on your knowledge of LMS management, training administration, and webinar coordination. Being able to discuss specific examples from your past experience will show that you’re the right fit for the job.
✨Showcase Your Digital Skills
Since this role involves managing online training programmes, be prepared to talk about your experience with digital tools. Highlight your proficiency in CRM systems and any relevant software like Microsoft Dynamics. If you’ve used digital marketing platforms, mention those too!
✨Engagement is Key
Discuss how you’ve previously monitored learner engagement and collected feedback. Share any strategies you’ve implemented to improve learner experiences based on feedback. This shows that you’re proactive and committed to continuous improvement, which is crucial for this role.
✨Be a Team Player
This position requires collaboration across various teams, so be ready to share examples of how you’ve successfully worked with others in the past. Emphasise your strong communication skills and your ability to build effective working relationships. It’s all about showing that you can contribute positively to the team dynamic!
