Blue Education is seeking a Mandarin-speaking Senior Client Service Manager based in London to lead high-value student and family relationships with a focus on premium service delivery. You will own complex cases, coach a team of Client Service Advisors, and coordinate tutors and internal teams to ensure timely actions and renewals.
The role requires weekend work and occasional evening availability to meet client needs.
#J-18808-Ljbffr
Senior Mandarin Client Services Lead employer: Blue Education
Blue Education is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. Located in London, we offer a hybrid working model, competitive salary, and performance bonuses, alongside opportunities to lead and mentor a dedicated team while delivering high-quality service to our clients. Our commitment to excellence in education and premium customer service ensures that you will find meaningful and rewarding employment here, making a real impact on the lives of students and families.
