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- Tasks: Provide friendly customer service and assist with stock management.
- Company: Join the UK's leading garden centre group, Blue Diamond.
- Benefits: Competitive pay and a supportive team environment.
- Why this job: Gain hands-on experience in a fast-paced retail setting.
- Qualifications: Customer-focused attitude and ability to handle physical tasks.
- Other info: Perfect for those looking for a temporary role with flexible hours.
The predicted salary is between 11 - 14 £ per hour.
We are recruiting for a Temporary Customer Service Assistant (10-week contract) to join our team at Cardiff Garden Centre, part of the Blue Diamond Group. This is a hands-on, customer-facing role with varied duties across the centre and will involve regular manual handling. We’re looking for someone reliable, practical, and happy to support the team during this busy period.
Position: Customer Service Assistant (Temporary – 10 Weeks)
Location: Cardiff Garden Centre, part of the Blue Diamond Group
Hours: 14 hours per week – 6 hours on Sunday and 8 hours on Monday
Why Join Us? Blue Diamond is the UK’s leading garden centre group, known for quality, style, and outstanding customer service. With over 52 centres across the UK and Channel Islands, we offer a fast-paced and supportive retail environment.
The Role: This is a varied role supporting the day-to-day operation of the garden centre during a peak trading period. Key responsibilities will include:
- Providing friendly and helpful customer service
- Assisting customers with purchases, including lifting and carrying items
- Replenishing stock and maintaining clean, tidy, and safe shop floors
- Supporting deliveries and moving stock (manual handling required)
- Operating tills and handling transactions accurately
- Supporting colleagues across departments as needed
About You: We’re looking for someone who is:
- Customer-focused with a positive, can-do attitude
- Comfortable with physical work and regular manual handling
- Reliable and able to commit to a 10-week temporary contract
- Available to work Sundays and Mondays
- A strong team player
What We Offer:
- Competitive pay
- A supportive team environment
- Experience with the UK’s leading garden centre group
Please visit bluediamond.gg to find out more about us.
Customer Service Assistant (Temporary – 10 W in Cardiff employer: Blue Diamond
Contact Detail:
Blue Diamond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Temporary – 10 W in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Blue Diamond. Understand their values and what makes them stand out in the garden centre world. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing friendly and helpful service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your teamwork spirit! The job requires you to support colleagues across departments, so be prepared to discuss how you work well in a team. Share instances where you've collaborated successfully with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Blue Diamond family. Good luck!
We think you need these skills to ace Customer Service Assistant (Temporary – 10 W in Cardiff
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to customer service or manual handling. We love seeing how your background can contribute to our busy garden centre!
Show Your Availability: Since this is a temporary role, it’s super important to clearly state your availability, especially for Sundays and Mondays. We need someone reliable who can commit to the 10-week contract.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get to know you better. Plus, you’ll find more info about us there!
How to prepare for a job interview at Blue Diamond
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service Assistant at the Cardiff Garden Centre. Familiarise yourself with tasks like providing customer service, manual handling, and operating tills. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this is a customer-facing role, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you've provided great customer service or worked effectively in a team. This will highlight your positive attitude and reliability, which are crucial for this position.
✨Dress for Success
Even though it's a garden centre, first impressions matter! Dress smartly but comfortably for your interview. You want to look professional while also being ready for a hands-on role. This shows that you respect the opportunity and are serious about joining their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support their staff during busy periods. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
