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- Tasks: Recruit, support, and inspire volunteers to enhance rehoming and fostering services.
- Company: Join Blue Cross, a compassionate organisation dedicated to helping pets in need.
- Benefits: Generous holiday, wellbeing support, and professional development opportunities.
- Other info: Flexible hours with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in your community while working with passionate people.
- Qualifications: Experience in managing volunteers and strong communication skills required.
The predicted salary is between 12488 - 13821 £ per year.
Contract: Permanent, 18.75 hours per week
Salary: £12,488 - £13,821 (£24,976 - 27,643 FTE)
Location: Suffolk, IP2 8NQ
Closing date: Wednesday 27th May 2026
Interview date: Thursday 4th June 2026
We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Suffolk! As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.
More about the role
The Volunteer Coordinator will recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross. As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers across practical and administrative roles. Working closely with the Centre Manager and Assistant Managers, you will ensure that our volunteers are fully integrated into the team, ensuring that the team welcome and collaborate with these wonderful people. Volunteers make such a tremendous difference to what we can achieve in Suffolk and we truly appreciate the part they play in the number of pets we are able to help.
In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. This role is working 2.5 days a week across a 2-week rota:
- Week 1: Mondays, Wednesdays and Fridays
- Week 2: Tuesdays and Thursdays
There will also be occasional bank holiday and weekend working. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles. You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice, and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues.
Knowledge, skills, and experience
- Demonstrable experience of supervision or management of volunteers.
- Good experience of running and marketing recruitment campaigns for volunteer roles.
- Experience of working with local communities and promoting volunteer opportunities.
- Working with and relationship building with a range of external stakeholders.
- Good experience of actively managing a bank of clients or volunteers.
- High standards of verbal and written communication.
- Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm.
- Strong organisational, administration and analytical skills, including use of computerised systems.
- Good interviewing and recruitment skills.
- An awareness of health and safety legislation.
- Current full driving licence.
- Ability to demonstrate, understanding and apply our Blue Cross values.
It would also be great (but not essential) if you had:
- Qualifications in managing volunteers or similar.
- Training or coaching skills.
- Presentation skills.
- Working with animals, and knowledge of animal welfare.
- Organising events.
- Understanding of safeguarding issues.
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 27th May 2026. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays).
- Programmes for physical and mental wellbeing support.
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family.
- Health cash plan.
- Unlimited access to an employee assistance programme.
- Pension scheme with enhanced employer contribution.
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance.
- 20% discount on Pet Plan pet insurance.
- Enhanced family friendly policies.
- Recognition scheme.
- Annual volunteer days.
- Charity worker discounts across a variety of retailers.
Volunteer Coordinator employer: Blue Cross
Contact Detail:
Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the volunteering community or related fields. Attend local events, workshops, or meet-ups to meet potential employers and showcase your passion for volunteering.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Contact organisations directly, like Blue Cross, and express your interest in volunteering roles. Show them how you can make a difference!
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your skills align with their mission. Practice common interview questions and think about how you can demonstrate your experience with volunteers.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Volunteer Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Volunteer Coordinator role. We want to see your passion for volunteering and how you can contribute to our mission at Blue Cross!
Showcase Your Communication Skills: As a Volunteer Coordinator, strong communication is key! Use your written application to demonstrate your ability to convey ideas clearly and effectively. Remember, we’re looking for someone who can inspire and support our volunteers.
Be Authentic: Let your personality shine through in your application! We value authenticity and want to know what makes you tick. Share your motivations for wanting to work with us and how you connect with our values at Blue Cross.
Follow the Application Process: Don’t forget to apply through our website before the closing date! It’s super important to follow the steps outlined in the job description to ensure your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Blue Cross
✨Know Your Stuff
Before the interview, make sure you understand the role of a Volunteer Coordinator and the mission of Blue Cross. Familiarise yourself with their values and how they impact the community. This will help you articulate why you're passionate about volunteering and how you can contribute.
✨Showcase Your Experience
Be ready to discuss your previous experience managing volunteers or running recruitment campaigns. Prepare specific examples that highlight your skills in communication, organisation, and relationship building. This will demonstrate your capability to thrive in this role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, local volunteering initiatives, or how success is measured in the role. It shows your genuine interest and helps you gauge if the position is the right fit for you.
✨Emphasise Emotional Intelligence
Given the emotionally charged environment, be prepared to discuss how you handle challenging situations with volunteers. Share examples of how you've shown empathy and resilience in past roles, as this will resonate well with the interviewers.