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- Tasks: Support volunteers, ensure customer satisfaction, and maintain an inviting shop environment.
- Company: Join Blue Cross, a charity dedicated to helping pets and people.
- Benefits: Wellbeing support, pension scheme, and discounts for charity workers.
- Why this job: Make a real difference in a vibrant community while enjoying flexible hours.
- Qualifications: Retail experience with supervisory skills and a passion for customer service.
- Other info: Dynamic role in a lively market town with great career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Contract: Zero Hours
Salary: £***** p/hour
Location: Pride Hill, Shrewsbury
Closing date: Thursday 12th February ****
Interview date: Friday 20th February ****
Step into a role at the heart of a vibrant, bustling town. As a Cover Supervisor you will enjoy flexible hours, stepping in during busy periods and staff absences. Our shop sits on the main high street, in a prime location with high footfall, in a town that is a mix of modern energy and historic charm. The area has a diverse population – from affluent shoppers to local communities and a young crowd from the nearby college – making every day varied and interesting.
More about the role
Customer service is at the heart of everything we do. You will ensure every visitor feels welcome – two-legged or four – and that the shop is a friendly, inviting place to browse. You will also champion Blue Cross and the incredible work we do for pets and people whenever the opportunity arises. On the sales side, you will drive Gift Aid sign-ups, process donations, price items to maximise fundraising and keep the shop floor looking its best. From eye-catching window displays to tidy rails and shelves, you will ensure everything is attractive, safe, and ready to sell. This new shop space is a great place to work, acting as a mini hub for stock, with plenty of treasures waiting to be discovered. You will also support our fantastic team of volunteers, keeping the day running smoothly while maintaining a positive and fun atmosphere. We have a highly motivated team who are brilliant, team-focused, and actively involved in local events, creating a busy but friendly working environment. While there is no free parking nearby, the lively, central location makes it a true community hub and a fun place to work. If you have retail management experience, enjoy variety, and thrive in a community-driven environment, this is a role where you can make a real difference every day.
About you
You will bring retail experience, ideally with some supervisory or management experience, and you are confident dealing with all kinds of customers. Flexibility is key – shifts vary, so you will need to jump in when needed. You are organised, practical, and ready to embrace whatever the day brings.
Your key responsibilities:
- Support and motivate our fantastic volunteers
- Make every customer feel welcome (dogs included)
- Keep the shop floor looking great and well-stocked
- Ensure donations are processed, priced, and ready to sell
- Bring energy, organisation, and a sense of humour to every shift
If you love a role that is varied, community-driven, and part of a high-performing shop in a lively market town, we would love to hear from you.
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
- Pension scheme with enhanced employer contribution
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. If you would like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page.
Retail Cover Supervisor in Shrewsbury employer: Blue Cross
Contact Detail:
Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor in Shrewsbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Blue Cross and their mission. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making every visitor feel welcome, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your flexibility! The job requires jumping in when needed, so be prepared to discuss how you've adapted to changing situations in previous roles. Highlighting your ability to stay organised and practical will definitely impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Blue Cross family right from the start!
We think you need these skills to ace Retail Cover Supervisor in Shrewsbury
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and community work. A bit of humour or a personal touch can make your application stand out.
Tailor Your Experience: Make sure to highlight any relevant retail or supervisory experience in your application. We’re looking for candidates who can bring energy and organisation to our team, so connect your past roles to what we do at Blue Cross!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. This helps us see how you’d fit into our vibrant team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our mission and values while you’re there!
How to prepare for a job interview at Blue Cross
✨Know the Company
Before your interview, take some time to research Blue Cross and their mission. Understanding their values and the work they do for pets and people will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Cover Supervisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you made them feel welcome and valued, as this aligns perfectly with what Blue Cross is looking for.
✨Demonstrate Flexibility and Organisation
Since the role requires jumping in during busy periods, be ready to discuss how you've managed varying workloads in previous jobs. Share specific instances where your organisational skills helped keep things running smoothly, especially in a retail environment.
✨Bring Your Energy and Sense of Humour
The team at Blue Cross values a positive atmosphere. During your interview, let your personality shine through! Share anecdotes that showcase your energy and sense of humour, as these traits will help you fit right into their vibrant team.
