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- Tasks: Support our shop by assisting with customer service and stock management on flexible days.
- Company: Join Blue Cross, a charity dedicated to helping sick and homeless pets.
- Benefits: Enjoy flexible hours, competitive pay, wellbeing support, and discounts at various retailers.
- Why this job: Make a real difference in animal welfare while working in a supportive team environment.
- Qualifications: Previous retail experience, cash handling skills, and a passion for customer service are essential.
- Other info: This is a zero-hours contract, allowing you to work when it suits your lifestyle.
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Client:
Blue Cross
Location:
Poole, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d4691011d803
Job Views:
41
Posted:
27.06.2025
Expiry Date:
11.08.2025
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Job Description:
Description
Location: High Street, Poole
Closing date: 6th July 2025
Our generous supporters donate a mixture of clothes, books, toys, household goods and soft furnishings that we sell in our shops and online. All the money raised goes towards enabling Blue Cross to support sick, injured, and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.
By joining us as a Cover Supervisor, means you will have a direct impact to the charities mission whilst working adhoc days that suit you and your lifestyle and leading our team of volunteers to provide quality customer service to encourage the community to shop and donate with us!
More about the role
As a Standby Shop Assistant, you will step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly.
You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
Internally, this role is known as a Standby Shop Assistant.
About you
We are looking for someone who:
· Has previous experience working in a retail environment.
· Is proficient in cash handling and reconciliation.
· Has supervisory experience.
· Thrives in a customer-facing environment.
· Possesses computer literacy and administration skills.
It would also be great if you have experience:
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Pension scheme with enhanced employer contribution
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website.
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
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Retail Cover Supervisor (Zero Hours) - Poole employer: Blue Cross
Contact Detail:
Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor (Zero Hours) - Poole
✨Tip Number 1
Familiarise yourself with Blue Cross's mission and values. Understanding their commitment to animal welfare will help you convey your passion for the role during any discussions or interviews.
✨Tip Number 2
Highlight your retail experience in conversations. Be ready to share specific examples of how you've successfully managed customer service or led a team, as this will demonstrate your suitability for the Cover Supervisor position.
✨Tip Number 3
Network with current or former employees of Blue Cross if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 4
Be flexible with your availability. Since this is a zero-hours contract, showing that you can adapt to the shop's needs will make you a more attractive candidate for the role.
We think you need these skills to ace Retail Cover Supervisor (Zero Hours) - Poole
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Cover Supervisor position. Tailor your application to highlight relevant experience in retail and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or supervisory experience you have. Mention specific examples where you successfully managed cash handling, customer interactions, or led a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the role and the mission of Blue Cross. Explain why you want to work with them and how your skills align with their needs, particularly in supporting sick and homeless pets.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Cross
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for Blue Cross's mission. Talk about why animal welfare is important to you and how you can contribute to their goals. This will demonstrate that you're not just looking for a job, but that you genuinely care about making a difference.
✨Highlight Relevant Experience
Prepare to discuss your previous retail experience, especially any supervisory roles. Be ready to give examples of how you've successfully managed teams or handled customer service challenges in the past. This will show that you have the skills needed for the role.
✨Demonstrate Flexibility and Adaptability
Since this is a zero-hours contract, it's crucial to convey your willingness to adapt to varying schedules and shop needs. Share examples of times when you've successfully adjusted to changing circumstances in previous jobs.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the organisation. This could include inquiries about team dynamics, training opportunities, or how success is measured in the position. Asking questions shows your interest and helps you determine if the role is a good fit for you.
