Pet Welfare Assistant (Onsite & Offsite), Rolleston
Pet Welfare Assistant (Onsite & Offsite), Rolleston

Pet Welfare Assistant (Onsite & Offsite), Rolleston

Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with small animal care, assessments, and rehabilitation for rehoming pets.
  • Company: Join Blue Cross, a leading charity dedicated to animal welfare.
  • Benefits: Enjoy flexible hours, 38 days holiday, wellbeing support, and discounts.
  • Why this job: Make a real difference in animal lives while working in a supportive team.
  • Qualifications: Experience with animals and strong communication skills are essential.
  • Other info: Part-time role with potential overnight shifts; apply by 20 July 2025.

The predicted salary is between 20000 - 28000 £ per year.

Pet Welfare Assistant (Onsite & Offsite), Rolleston, Rolleston-on-Dove

Client:

Blue Cross

Location:

Rolleston-on-Dove, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b039d2b40694

Job Views:

5

Posted:

18.07.2025

Expiry Date:

01.09.2025

Job Description:

Description

Contract: Permanent, part time (3 days a week)

Location: Burton-on-Trent DE13 9AU

Closing date: Sunday 20 July 2025

Interview date: Monday 28 July 2025

We’re recruiting a Pet Welfare Assistant for small animal care, for our Rehoming & Fostering team in Rolleston. Our Pet Welfare Assistants manage a number of small animal pet cases within the onsite and offsite pet care service which can be pets in our rehoming service or temporary crisis care.

More about the role

Our Rolleston rehoming centre is a 65-acre site in Staffordshire, opened in 2006 we can care for up to 55 horses in our paddocks and stables. We also have a small cattery that can care for up to five cats. We have a dedicated team who care for and rehome pets in our care both on and off site. We have a team of volunteers that support horse/cat care and admin, along with a great foster network who provide off site spaces for pets. Our rehoming team works hard to not only rehome pets from the centre but also through our home direct rehoming scheme.

As a skilled animal handler and assessor, you will be responsible the ‘preparation stage’ with the pets in our care which involves caring, carrying out assessments and rehabilitation plans, preparing them for the ‘adoption stage’ or the best possible outcome for their circumstances with minimal delay.

As the Pet Welfare Assistant, your responsibilities extend both on and off-site, supporting the efficient operation of the Pet Care Service on-site and coordinating fostering and home direct initiatives. You will ensure that the welfare standards are met and that rehabilitation plans are followed and supported. Working independently and with the team you will carry out meetings with owners giving up their pet, ensuring all information is recorded, paperwork completed and that the pet is immediately assessed for behavioural or veterinary problems. Working closely with the Adoptions Coordinator you will provide additional in person or virtual advice and practical demonstrations to ensure adoptees are fully aware of the work that has been done with the pet and how to continue with any other additional behaviour training or medical provision.

This is a part-time role working 22.5 hours per week over 3 days. The rota is Sunday, Monday and Wednesday.

At our Rolleston rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in on site accommodation overnight when the resident team members are either not working or away for a period of time. These duties are organised on a local rota and shared between all members of the team.

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.

About you

As a skilled animal handler and assessor, you will be intuitive with pets, empathetic and welfare focused having worked in a similar animal related environment. You will also be used to assessing the needs of a pet, alert to the behavioural signs and have a basic knowledge of the use of medication e.g., hibiscrub, flea and tick treatments, diabetes management. In addition, you will have a fundamental understanding that the best welfare intervention for a pet is to find a new home and leave on site pet accommodation as quickly as possible.

You will be self-motivated, forward thinking with a collaborative and creative approach to your work, which will ensure to bring your best pragmatic ideas for the care of the pets to ensure the best outcome is achieved. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders. You will be an excellent communicator, approachable with strong interpersonal skills.

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.

Knowledge, skills, and experience

  • Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
  • Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
  • Excellent written and verbal communication skills.
  • Good organisational and administration skills to include computerised systems.
  • Current full driving licence.

It would be great (but not essential) if you also had:

  • Qualification or similar experience in animal behaviour or animal training.
  • Experience of cash handling.
  • Experience of working to strict health and safety procedures.
  • Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.

How to apply

Click the apply button below and complete the online application process before the closing date on Sunday 20 July 2025.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

  • Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
  • Programmes for physical and mental wellbeing support
  • Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
  • Free physiotherapy advice and face to face intervention
  • Health cash plan
  • Unlimited access to an employee assistance programme
  • Pension scheme with enhanced employer contribution
  • Professional fees paid with Continuing Professional Development and personal development support.
  • Life assurance
  • Enhanced family friendly policies
  • Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website.

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the \’Apply now\’ button.

Created on 18/07/2025 by TN United Kingdom

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Pet Welfare Assistant (Onsite & Offsite), Rolleston employer: Blue Cross

At Blue Cross, we pride ourselves on being an exceptional employer, offering a supportive and fulfilling work environment for our Pet Welfare Assistants in Rolleston. With a strong focus on employee wellbeing, we provide generous holiday allowances, professional development opportunities, and access to health services, ensuring that our team members can thrive both personally and professionally while making a meaningful impact on animal welfare.
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Contact Detail:

Blue Cross Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pet Welfare Assistant (Onsite & Offsite), Rolleston

✨Tip Number 1

Familiarise yourself with the specific needs of small animals and their welfare. Understanding the unique requirements of different species will help you stand out during interviews, as it shows your commitment to animal care.

✨Tip Number 2

Network with professionals in the animal welfare sector. Attend local events or join online forums related to pet care and welfare. This can provide valuable insights and potentially lead to recommendations when applying for the role.

✨Tip Number 3

Prepare for practical assessments by brushing up on your animal handling skills. Being able to demonstrate your ability to assess and manage animal behaviour effectively can give you a significant advantage during the interview process.

✨Tip Number 4

Showcase your empathy and communication skills in your interactions with the team and during any pre-interview discussions. Being approachable and demonstrating your understanding of the emotional aspects of animal welfare can resonate well with the hiring team.

We think you need these skills to ace Pet Welfare Assistant (Onsite & Offsite), Rolleston

Animal Handling
Empathy and Compassion
Behavioural Assessment
Rehabilitation Planning
Communication Skills
Customer Service
Record Keeping
Organisational Skills
Team Collaboration
Resilience
Emotional Intelligence
Basic Veterinary Knowledge
Problem-Solving Skills
Time Management
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in animal care or welfare. Include any specific skills related to animal handling, assessment, and rehabilitation that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal welfare. Mention specific experiences that demonstrate your empathy and ability to work in emotionally charged environments, as well as your communication skills.

Highlight Relevant Experience: In your application, emphasise any previous work or volunteer experience with domestic animals or in animal welfare settings. This will show your understanding of the role and its responsibilities.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Blue Cross

✨Show Your Passion for Animal Welfare

Make sure to express your genuine love for animals during the interview. Share any personal experiences or stories that highlight your commitment to animal welfare, as this role is all about ensuring the best outcomes for pets.

✨Demonstrate Your Skills in Animal Handling

Be prepared to discuss your experience with animal handling and assessment. Provide specific examples of how you've managed animal care in previous roles or volunteer positions, showcasing your ability to assess their needs effectively.

✨Prepare for Behavioural Questions

Expect questions that assess your emotional intelligence and resilience. Think of scenarios where you had to handle difficult situations with clients or animals, and be ready to explain how you managed those challenges.

✨Familiarise Yourself with the Organisation

Research Blue Cross and its mission before the interview. Understanding their values and the work they do will help you align your answers with their goals, showing that you're not just a good fit for the role but also for the organisation.

Pet Welfare Assistant (Onsite & Offsite), Rolleston
Blue Cross
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