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- Tasks: Support animal welfare by managing pet cases and ensuring their care and rehabilitation.
- Company: Join Blue Cross, a leading charity dedicated to helping pets in need.
- Benefits: Enjoy flexible hours, 38-43 days holiday, wellness support, and employee discounts.
- Why this job: Make a real difference in the lives of pets while working in a supportive environment.
- Qualifications: Experience with animals and strong communication skills are essential; a driving licence is required.
- Other info: Part-time role with 18.75 hours per week, including weekends and public holidays.
The predicted salary is between 20000 - 30000 £ per year.
Location: Exeter, EX2 8ED
Closing date: Sunday 6 July 2025
Interview date: w/c 14 July 2025
We’re recruiting a Pet Welfare Assistant for offsite animal care, for our Rehoming & Fostering team in Devon! At Blue Cross, we are dedicated to providing the best care possible to pets in need. As a Pet Welfare Assistant for our offsite services, you will play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve whilst they are in our offsite care.
More about the role:
- You will be responsible for expertly managing a specific number of pet cases within the offsite pet care service, including rehoming pets in foster or Home Direct service or pets in temporary crisis care.
- You will ensure welfare standards are met and that rehabilitation plans are followed and supported for pets in foster homes.
- This role will be responsible for ensuring the assessment of pets preparing for a new home in offsite services is completed in the quickest amount of time.
- You will need to ensure that good customer service is at the heart of every interaction.
- This role is part-time working 18.75 hours per week over a two-week rota which will include weekends and public holidays.
If you excel in an environment where you can see the difference you make every day, then this is the role for you.
About you:
- The person will be empathetic, intuitive, and focused on animal welfare, with experience in a similar environment.
- You can assess pet needs, recognise behavioural signs, and have a basic understanding of medications like flea treatments and diabetes management.
- Self-motivated and collaborative, you bring practical, creative solutions for the best care outcomes.
- Your communication skills are first-class, making you approachable and effective in sharing critical information with fosterers, clients, and stakeholders.
- You are resilient and emotionally intelligent, able to thrive in emotionally charged situations while supporting both clients and colleagues with empathy.
Knowledge, skills, and experience:
- Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
- Good experience of recording information and being able to accurately convey this when communicating with others.
- Previous experience in working in a customer-focused environment and used to achieving a high level of customer satisfaction.
- Good organisational and administration skills to include computerised systems.
- A full driving licence.
- The ability to demonstrate, understand and apply our Blue Cross values.
Although not essential, it would be great if you also had:
- Qualification or similar experience in animal behaviour or animal training.
- Experience of cash handling.
- Experience of working to strict health and safety procedures.
- Understanding of safeguarding issues.
How to apply:
Click the apply button below and complete the online application process before the closing date on Sunday 6 July 2025. We reserve the right to close this vacancy early should we receive an overwhelming response.
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Benefits:
- Full-time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays).
- Programmes for physical and mental wellbeing support.
- Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family.
- Free physiotherapy advice and face-to-face intervention.
- Health cash plan.
- Unlimited access to an employee assistance programme.
- Pension scheme with enhanced employer contribution.
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance.
- Enhanced family-friendly policies.
- Charity worker discounts across a variety of retailers.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page.
Pet Welfare Assistant (Offsite), Devon employer: Blue Cross
Contact Detail:
Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Welfare Assistant (Offsite), Devon
✨Tip Number 1
Familiarise yourself with Blue Cross's mission and values. Understanding their commitment to animal welfare will help you align your responses during the interview, showcasing your passion for the role.
✨Tip Number 2
Gain hands-on experience with domestic animals if you haven't already. Volunteering at local shelters or fostering pets can provide you with practical skills and insights that will be invaluable in your role as a Pet Welfare Assistant.
✨Tip Number 3
Brush up on your customer service skills. Since this role involves interacting with fosterers and clients, demonstrating your ability to communicate effectively and empathetically will set you apart from other candidates.
✨Tip Number 4
Prepare for potential scenarios you might face in the role. Think about how you would handle various situations involving pet welfare and client interactions, as this will show your problem-solving abilities during the interview.
We think you need these skills to ace Pet Welfare Assistant (Offsite), Devon
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pet Welfare Assistant. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience in animal welfare or customer service. Use specific examples that demonstrate your empathy, organisational skills, and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal welfare. Mention why you want to work for Blue Cross and how you can contribute to their mission. Be sure to include any relevant qualifications or experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Blue Cross
✨Show Your Passion for Animal Welfare
Make sure to express your genuine love for animals during the interview. Share any personal experiences or stories that highlight your commitment to animal welfare, as this role is all about ensuring pets receive the best care possible.
✨Demonstrate Your Communication Skills
Since you'll be interacting with fosterers and clients, it's crucial to showcase your excellent communication skills. Prepare examples of how you've effectively conveyed important information in previous roles, especially in emotionally charged situations.
✨Highlight Relevant Experience
Be ready to discuss your previous work or volunteer experience with domestic animals. Mention specific tasks you undertook, such as assessing pet needs or managing behavioural signs, to demonstrate your suitability for the role.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Pet Welfare Assistant position and Blue Cross's mission. This not only demonstrates your enthusiasm but also helps you understand if the role aligns with your values and career goals.
