Description
Contract: Permanent, part time (25.5 hours per week, over 3 days)
Salary: £26,872 per annum pro rata (25.5 hours £16,316 per annum) plus £3,954 London Weighting Allowance per annum (pro rata for part time)
Location: Victoria Animal Hospital, London, SW1V 1QQ
Closing date: Sunday 15th March 2026
Interview date: W/C 23rd March 2026
At Blue Cross, animal welfare is at the heart of everything we do. Our animal hospitals and pet care clinics provide vital veterinary treatment to sick and injured pets, especially when their owners are unable to afford private veterinary fees. By joining us, you\'ll be playing a meaningful part in ensuring pets receive the care they need at some of the most difficult moments in their lives.
More about the role
Our reception team play a key role in the effective delivery of our services and in ensuring the best outcome for our patients and their owners by providing the highest level of customer service in a busy animal hospital. They are the link between our clients and the veterinary team and build relationships with clients, their pets, and all members of the hospital teams.
As a Receptionist at our Blue Cross veterinary hospital, you will be the first point of contact for visitors and callers, ensuring a warm, compassionate, and friendly welcome that leaves a positive first impression.
In addition to providing excellent customer service, you will play a crucial role in offering administrative support and collaborating with our dedicated team of staff and volunteers.
Your warm and compassionate welcome sets the tone for all interactions at our hospital, contributing to the overall atmosphere of care and support. By providing administrative support, you ensure the smooth operation of our hospital, allowing our veterinary team to focus on delivering high-quality care to animals in need.
Working pattern
This is a part time contract working 25.5 hours per week on a rota basis, including late shifts, weekends and
