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- Tasks: Support our retail team by providing essential cover and ensuring smooth shop operations.
- Company: Join Blue Cross, a charity dedicated to caring for animals in need.
- Benefits: Enjoy competitive pay, generous holiday, wellbeing support, and discounts.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Retail experience, cash handling skills, and a passion for customer service.
- Other info: Flexible zero-hours contract with opportunities for personal development.
The predicted salary is between 13 - 14 £ per hour.
Contract: Zero Hours Contract
Salary: £13.69 p/hour
Location: Fleet, Hampshire
Closing date: Sunday 8th February 2026
Interview date: 11th and 12th February 2026
Charity shops are the in-place to shop and in 2026 and we want you to join us at our store in Fleet, Hampshire! By joining our team, you will be a part of establishing this shop within the local community and keeping people and their pets at the heart of everything that we do.
More about the role
Our shops are buzzing hubs in the heart of their communities loved by our fantastic customers and supported by generous donations. Every purchase helps us continue our vital work, caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. As a Standby Shop Assistant, you will step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly. You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00, you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful. This is a zero-hours contract, which means your hours will vary based on the shop's needs. We are committed to paying the Real Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay. If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
About you
- Has previous experience working in a retail environment.
- Is proficient in cash handling and reconciliation.
- Has supervisory experience.
- Thrives in a customer-facing environment.
- Possesses computer literacy and administration skills.
It would also be great if you have experience managing volunteers.
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Retail Cover Supervisor (Zero Hours) - Fleet employer: Blue Cross
Contact Detail:
Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor (Zero Hours) - Fleet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Blue Cross and their mission. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your retail experience and how it relates to the role of Standby Shop Cover Supervisor.
✨Tip Number 3
Dress the part! Even though it's a casual environment, looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch!
We think you need these skills to ace Retail Cover Supervisor (Zero Hours) - Fleet
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail and customer service. We want to see how your skills align with the role of a Standby Shop Cover Supervisor, so don’t hold back!
Show Your Passion: Let your enthusiasm for working in a charity shop shine through! We love candidates who are excited about making a difference in their community, so share why this role matters to you.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, we’re always on the lookout for great candidates like you!
How to prepare for a job interview at Blue Cross
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Standby Shop Cover Supervisor. Familiarise yourself with customer service expectations, stock management, and how to support your team effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific situations where you've excelled in customer service or managed cash handling. Use examples that demonstrate your ability to thrive in a busy environment, as this is crucial for the role.
✨Demonstrate Team Spirit
Since you'll be working alongside staff and volunteers, it's important to convey your teamwork skills. Share examples of how you've successfully collaborated with others in past roles. This will show that you can contribute positively to the shop's atmosphere and community.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the shop's community involvement or how they support their staff and volunteers. This not only shows your interest but also helps you gauge if the environment aligns with your values.
