Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team in a vibrant charity shop, driving sales and community engagement.
- Company: Join Blue Cross, a charity dedicated to helping pets and their owners.
- Benefits: Enjoy generous holiday, wellbeing support, and discounts on pet insurance.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Retail management experience and strong interpersonal skills are essential.
- Other info: Flexible working hours with opportunities for personal development and career growth.
The predicted salary is between 21800 - 28200 £ per year.
Contract: Permanent, full time (28 hours over 4 days p/week)
Salary: circa £25,000 p/annum pro rata (£18,919 per annum based on £25,000 FTE)
Location: High Street, Chippenham
Closing date: Sunday 8th March 2026
Interview date: W/C 16th March 2026
Charity shops are the in-place to shop and in 2026 and we want you to join us at our store in Chippenham, Wiltshire! By joining our team, you will be working within the local community and keeping people and their pets at the heart of everything that we do.
More about the role
As Shop Manager, you’ll be the driving force behind our friendly and committed team. You’ll lead and motivate staff and volunteers, recruit new people to the shop and make sure everyone feels trained and confident in their roles. Working closely with your Assistant Manager, you’ll keep communication clear and create a positive, energetic environment for the whole team. You’ll take ownership of sales and profit, working with your Area Manager to plan income targets and keep costs under control. You’ll champion Gift Aid, ensure accurate pricing and bring creative ideas to in-store fundraising so the shop continues to grow. Stock will be a big focus, encouraging local donations, keeping displays fresh, maintaining high merchandising standards and making sure the shop is always clean and inviting. You’ll also oversee new goods, stocktakes and day-to-day processes that keep everything running smoothly. Above all, you’ll set the tone for outstanding customer service. You’ll create a warm, welcoming atmosphere, deal with any issues calmly and build strong community connections that help increase donations. As an ambassador for Blue Cross, you’ll represent our values with confidence and care.
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business.
About you
Essential qualifications, skills, and experience:
- Retail management experience
- Commercial awareness to deliver sales
- Excellent interpersonal skills and the ability to build strong external relationships.
- Good IT skills and a basic understanding of finance
- Good people management skills
- Excellent customer service skills
It would also be great if you had:
- Full driving licence
- Experience of working with volunteers
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Charity Shop Manager - Chippenham employer: Blue Cross
Contact Detail:
Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Manager - Chippenham
✨Tip Number 1
Get to know the charity shop scene in Chippenham! Visit local shops, chat with staff, and understand what makes them tick. This will help you tailor your approach and show that you're genuinely interested in the community.
✨Tip Number 2
Network like a pro! Reach out to people in the charity sector, attend local events, and connect with volunteers. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 3
Prepare for your interview by practising common questions related to retail management and customer service. Think about examples from your past experiences that showcase your skills and how you can lead a team effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Charity Shop Manager - Chippenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Charity Shop Manager. We want to see how you can bring your retail management skills and community spirit to our Chippenham shop!
Showcase Your People Skills: As a Shop Manager, you'll be leading a team, so let us know about your interpersonal skills! Share examples of how you've motivated staff or built strong relationships in previous roles. We love a good story!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without any fluff. We’re all about efficiency here at StudySmarter!
Apply Through Our Website: Don’t forget to hit that apply button on our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Blue Cross
✨Know Your Charity
Before the interview, do your homework on the charity and its mission. Understand their values and how they impact the community. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've motivated staff or volunteers in the past. Think about specific situations where you’ve successfully managed a team or resolved conflicts, as this will demonstrate your people management skills.
✨Bring Creative Ideas
Think about innovative fundraising ideas or merchandising strategies you could implement in the shop. Be ready to discuss these during the interview to show that you’re proactive and can contribute to the shop's growth.
✨Practice Customer Service Scenarios
Customer service is key in this role. Prepare for questions about how you would handle difficult customers or situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your excellent customer service skills.